Bridgestone Retail Operations, LLC
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Sales and Service Technician
role at
Bridgestone Retail Operations, LLC
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Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, BSRO is the right place to build a career. Wherever you serve, you represent the Bridgestone name, you are a valued teammate, and you help fulfil a mission to serve society with superior quality.
Job Category Retail
Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and effectively flex between interacting with customers and efficiently completing basic vehicle service tasks.
Pay Range: $14.73 – $22.04
Responsibilities
Customer service, sales, and issue resolution – 75%
Basic vehicle service tasks (oil, tires, fluids) – 25%
Store operations (opening/closing, inventory, displays) as needed
Assist Manager or act as Manager‑On‑Duty in certain circumstances to support development
Learn all aspects of store operations and flex between front/back shop tasks
Minimum Qualifications
High School Diploma or equivalent
Valid automobile driver's license
Customer service and career‑growth mindset
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
Preferred Qualifications
2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset needed in this candidate
Previous consumer retail sales experience
Previous automotive experience a plus
Previous management/supervisory experience a plus
Our Crew Knows Benefits
Medical, Dental and Vision – starting day 1 for all teammates
Paid vacation and holidays
On‑the‑job training and company‑funded ASE certifications
Flexible work schedule
401(k) match
On‑demand pay (daily pay) program available
OUR VALUES GIVE BACK TO YOU
Professional Development: Resources to help you level up at any career stage
Community Involvement: We pride ourselves on working with local communities and giving back
Integrity & Teamwork: We drive to do things right, always, together
At Bridgestone, you are Free to Be We believe people can only provide superior service and quality when they bring their whole self to work. We champion all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many lenses. We are building a diverse team as diverse as the world we serve. Show us what you are made of.
What We Offer
A supportive and engaging onboarding experience to ensure a smooth transition into our team
The opportunity to develop and grow through training and regular mentorship
Corporate Social Responsibility activities
A truly global, dynamic and challenging work environment
Agility and work/life effectiveness and your long‑term well‑being
A diverse and inclusive team
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
Industry
Retail
Referrals increase your chances of interviewing at Bridgestone Retail Operations, LLC by 2x
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Sales and Service Technician
role at
Bridgestone Retail Operations, LLC
Get AI‑powered advice on this job and more exclusive features.
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, BSRO is the right place to build a career. Wherever you serve, you represent the Bridgestone name, you are a valued teammate, and you help fulfil a mission to serve society with superior quality.
Job Category Retail
Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and effectively flex between interacting with customers and efficiently completing basic vehicle service tasks.
Pay Range: $14.73 – $22.04
Responsibilities
Customer service, sales, and issue resolution – 75%
Basic vehicle service tasks (oil, tires, fluids) – 25%
Store operations (opening/closing, inventory, displays) as needed
Assist Manager or act as Manager‑On‑Duty in certain circumstances to support development
Learn all aspects of store operations and flex between front/back shop tasks
Minimum Qualifications
High School Diploma or equivalent
Valid automobile driver's license
Customer service and career‑growth mindset
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
Preferred Qualifications
2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset needed in this candidate
Previous consumer retail sales experience
Previous automotive experience a plus
Previous management/supervisory experience a plus
Our Crew Knows Benefits
Medical, Dental and Vision – starting day 1 for all teammates
Paid vacation and holidays
On‑the‑job training and company‑funded ASE certifications
Flexible work schedule
401(k) match
On‑demand pay (daily pay) program available
OUR VALUES GIVE BACK TO YOU
Professional Development: Resources to help you level up at any career stage
Community Involvement: We pride ourselves on working with local communities and giving back
Integrity & Teamwork: We drive to do things right, always, together
At Bridgestone, you are Free to Be We believe people can only provide superior service and quality when they bring their whole self to work. We champion all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many lenses. We are building a diverse team as diverse as the world we serve. Show us what you are made of.
What We Offer
A supportive and engaging onboarding experience to ensure a smooth transition into our team
The opportunity to develop and grow through training and regular mentorship
Corporate Social Responsibility activities
A truly global, dynamic and challenging work environment
Agility and work/life effectiveness and your long‑term well‑being
A diverse and inclusive team
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
Industry
Retail
Referrals increase your chances of interviewing at Bridgestone Retail Operations, LLC by 2x
#J-18808-Ljbffr