Ricoh Americas Corporation
Legal Receptionist & Switchboard
Ricoh Americas Corporation, Dallas, Texas, United States, 75215
Legal Receptionist & Switchboard
POSITION PROFILE
Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the legal environment. Maintains utmost professionalism and willingness to assist the legal customers to include but not limited to law partners, paralegals, and legal administrative assistants with value‑added services.
Job Duties and Responsibilities
Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach
Schedules meeting rooms, ensuring that each conference room has the necessary supplies, beverages, video conferencing, etc. prior to the clients’ meeting times
Answers all incoming telephone calls made to the firm by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level
Engages in company and community service events or firm initiatives, philanthropies
Performs light clerical/admin assistant duties
Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required
Prepares documents, maintains files and calendars, schedules appointments and meetings as required
Prepares legal documents and correspondence from draft or dictated text as required
Manages calendars and assists in meeting deadlines as required
Provides light housekeeping duties, maintaining an organized workspace
Provides “value added” services as approved by Site Manager/Supervisor
Builds professional relationships with clients as well as employees within the firm
Educates themselves on the firm culture, the key people, the roles of those key people, and assimilates themselves into the culture
Understands firm culture and expectations in regard to greeting clients and other visitors to the firm
Maintains proper visitor and guest security procedures as laid out by Ricoh and the firm
Monitors whereabouts of attorneys and staff in order to appropriately handle telephone calls, visitors, and/or questions
Serves as firm concierge in regard to guests, clients, and staff, familiarizing themselves with the area, restaurants, coffee houses, etc.
Maintains professional appearance and cleanliness of firm lobby
Orders supplies when necessary; organizes supply room, supply closets, etc.
Performs light hospitality when necessary: coffee, water, order food, drinks
Performs other duties as assigned
Qualifications (Education, Experience and Certifications) Typically Required:
High school diploma required
Two years of related business experience preferred; strong preference for admin experience, particularly in a law firm/legal environment
Associate Degree or Bachelor's degree preferred
Knowledge, Skills and Abilities
MS Office Suite experience, specifically Word, Excel, and PowerPoint
Excellent customer service skills and detail‑oriented
Ability to handle multiple tasks simultaneously
Demonstrated organizational and communication skills
Proactive attitude
Working Conditions, Mental and Physical Demands
Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction; prepare, provide, and convey diversified information
Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that weigh up to 50 lbs. (e.g., papers, books, files, and small parts, etc.)
Moderate dexterity—regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
Invest in Yourself:
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
#J-18808-Ljbffr
POSITION PROFILE
Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the legal environment. Maintains utmost professionalism and willingness to assist the legal customers to include but not limited to law partners, paralegals, and legal administrative assistants with value‑added services.
Job Duties and Responsibilities
Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach
Schedules meeting rooms, ensuring that each conference room has the necessary supplies, beverages, video conferencing, etc. prior to the clients’ meeting times
Answers all incoming telephone calls made to the firm by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level
Engages in company and community service events or firm initiatives, philanthropies
Performs light clerical/admin assistant duties
Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required
Prepares documents, maintains files and calendars, schedules appointments and meetings as required
Prepares legal documents and correspondence from draft or dictated text as required
Manages calendars and assists in meeting deadlines as required
Provides light housekeeping duties, maintaining an organized workspace
Provides “value added” services as approved by Site Manager/Supervisor
Builds professional relationships with clients as well as employees within the firm
Educates themselves on the firm culture, the key people, the roles of those key people, and assimilates themselves into the culture
Understands firm culture and expectations in regard to greeting clients and other visitors to the firm
Maintains proper visitor and guest security procedures as laid out by Ricoh and the firm
Monitors whereabouts of attorneys and staff in order to appropriately handle telephone calls, visitors, and/or questions
Serves as firm concierge in regard to guests, clients, and staff, familiarizing themselves with the area, restaurants, coffee houses, etc.
Maintains professional appearance and cleanliness of firm lobby
Orders supplies when necessary; organizes supply room, supply closets, etc.
Performs light hospitality when necessary: coffee, water, order food, drinks
Performs other duties as assigned
Qualifications (Education, Experience and Certifications) Typically Required:
High school diploma required
Two years of related business experience preferred; strong preference for admin experience, particularly in a law firm/legal environment
Associate Degree or Bachelor's degree preferred
Knowledge, Skills and Abilities
MS Office Suite experience, specifically Word, Excel, and PowerPoint
Excellent customer service skills and detail‑oriented
Ability to handle multiple tasks simultaneously
Demonstrated organizational and communication skills
Proactive attitude
Working Conditions, Mental and Physical Demands
Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction; prepare, provide, and convey diversified information
Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that weigh up to 50 lbs. (e.g., papers, books, files, and small parts, etc.)
Moderate dexterity—regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
Invest in Yourself:
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
#J-18808-Ljbffr