Tufts Medicine
Addiction Recovery Coach II - Bridge to Recovery Care
Tufts Medicine, Lowell, Massachusetts, United States, 01856
**Hours:** 40 hours weekly. Monday-Friday 830am-5pm**Location:** Lowell General Hospital - 33 Bartlett Street, Lowell, MA**Job Profile Summary**This role focuses on providing medical and clinical support services to patients. In addition, this role focuses on performing the following Medical/Behavioral Health duties: Provides behavioral evaluation services to patients and are specialized in the evaluation and treatment of mental, emotional, and/or behavioral issues. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.This position provides recovery support services to patients with substance use disorder (SUD) and assists patients in achieving sustained recovery.
Facilities patient access to recovery-oriented treatment, resources, and community recovery groups. Provides ongoing patient support through relapse, if necessary, as a motivator, ally, role model, mentor, problem-solver, and advocate for patients with SUD.
**Job Description****Minimum Qualifications:**2. One (1) year experience in healthcare, home health provider, or community-based agency.**Preferred Qualifications:**2. Three (3) years of experience in healthcare, home health provider, or community-based agency.3. Customer service experience.5. Experience working in a multi-cultural, community-based setting.**Duties and Responsibilities:** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.
Other duties and responsibilities may be assigned.4. Delivers culturally competent care and provides advocacy, patient education and support to patients in accessing community-based and hospital-based programs and motivate patients/families to meet their health goals.
**Physical Requirements:** 3. Moderate noise in work environment while performing tasks.
6. Requires ability to hear, to write clearly, to read text and computer screen, and to verbally communicate in a clear and concise manner.**Skills & Abilities:** 1. Lives in or familiarity with the target community and feels connected to that community.2. Demonstrates ability to work well with people of various ages, backgrounds, ethnicities, cultures and life experiences.3. Very strong working knowledge and proficiency with technology and business software (Microsoft Office).4. Excellent interpersonal and communication skills telephonically as well as face-to-face.5. Strong customer service skills.
6. Detail oriented, with strong organizational skills and multi-tasking abilities.
7. Ability to work independently with minimal supervision and as part of a team. 8. Knowledge of medical terminology.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care. #J-18808-Ljbffr
Facilities patient access to recovery-oriented treatment, resources, and community recovery groups. Provides ongoing patient support through relapse, if necessary, as a motivator, ally, role model, mentor, problem-solver, and advocate for patients with SUD.
**Job Description****Minimum Qualifications:**2. One (1) year experience in healthcare, home health provider, or community-based agency.**Preferred Qualifications:**2. Three (3) years of experience in healthcare, home health provider, or community-based agency.3. Customer service experience.5. Experience working in a multi-cultural, community-based setting.**Duties and Responsibilities:** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.
Other duties and responsibilities may be assigned.4. Delivers culturally competent care and provides advocacy, patient education and support to patients in accessing community-based and hospital-based programs and motivate patients/families to meet their health goals.
**Physical Requirements:** 3. Moderate noise in work environment while performing tasks.
6. Requires ability to hear, to write clearly, to read text and computer screen, and to verbally communicate in a clear and concise manner.**Skills & Abilities:** 1. Lives in or familiarity with the target community and feels connected to that community.2. Demonstrates ability to work well with people of various ages, backgrounds, ethnicities, cultures and life experiences.3. Very strong working knowledge and proficiency with technology and business software (Microsoft Office).4. Excellent interpersonal and communication skills telephonically as well as face-to-face.5. Strong customer service skills.
6. Detail oriented, with strong organizational skills and multi-tasking abilities.
7. Ability to work independently with minimal supervision and as part of a team. 8. Knowledge of medical terminology.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care. #J-18808-Ljbffr