Savannah Logistics Group LLC
Chassis Trailer Mechanic/Mobile Tech
Savannah Logistics Group LLC, North Charleston, South Carolina, United States, 29405
Join to apply for the
Chassis Trailer Mechanic/Mobile Tech
role at
Savannah Logistics Group LLC .
Savannah Logistics Group has an immediate need for a
Mobile
Chassis Mechanic
for our Charleston location. We have one of the best benefits packages in the industry to include 100% company paid health insurance, paid time off, 401k with company match, dental, vision, life and many other benefits. This is not just a job, it's a career with a growing family, faith-based owned and operated business. Come join our family! Our environment is team-oriented, fast-paced, and safety-focused.
Job Responsibilities
The Service writer initiates services and repairs by ascertaining performance problems and services requested.
Supervisory Responsibilities
Not applicable
Duties / Responsibilities
Initiates automotive services and repairs by ascertaining performance problems and services requested.
Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.
Ascertains automotive problems and services by listening to customer's description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
Develops estimates by costing materials, supplies, and labor.
Calculates customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Obtains approval signatures and enters RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities and reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Required Skills / Abilities
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Proficient in Microsoft Office Suite or similar software.
Equipment Maintenance
Problem solving
Reporting research resultsQuality focus
Productivity
Estimating
Product knowledge
Customer service
Safety management
Education and Experience
A high school diploma or equivalent is required.
Minimum 2-5 years parts, with truck experience a plus.
Experience or certification with specific manufacturer is a plus
Computer and point-of-sale proficiency
Previous customer service experience
Valid driver's license with an acceptable driving record
Physical Requirements
Employee is required to sit approximately 50%, stand 25%, and walk 25% of work time.
Must be able to lift up to 100 pounds at times.
Able to travel as needed.
All offers are contingent upon criminal background check and drug screen.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at Savannah Logistics Group LLC by 2x.
Get notified about new Mechanic jobs in
North Charleston, SC .
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Chassis Trailer Mechanic/Mobile Tech
role at
Savannah Logistics Group LLC .
Savannah Logistics Group has an immediate need for a
Mobile
Chassis Mechanic
for our Charleston location. We have one of the best benefits packages in the industry to include 100% company paid health insurance, paid time off, 401k with company match, dental, vision, life and many other benefits. This is not just a job, it's a career with a growing family, faith-based owned and operated business. Come join our family! Our environment is team-oriented, fast-paced, and safety-focused.
Job Responsibilities
The Service writer initiates services and repairs by ascertaining performance problems and services requested.
Supervisory Responsibilities
Not applicable
Duties / Responsibilities
Initiates automotive services and repairs by ascertaining performance problems and services requested.
Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.
Ascertains automotive problems and services by listening to customer's description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
Develops estimates by costing materials, supplies, and labor.
Calculates customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Obtains approval signatures and enters RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities and reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Required Skills / Abilities
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Proficient in Microsoft Office Suite or similar software.
Equipment Maintenance
Problem solving
Reporting research resultsQuality focus
Productivity
Estimating
Product knowledge
Customer service
Safety management
Education and Experience
A high school diploma or equivalent is required.
Minimum 2-5 years parts, with truck experience a plus.
Experience or certification with specific manufacturer is a plus
Computer and point-of-sale proficiency
Previous customer service experience
Valid driver's license with an acceptable driving record
Physical Requirements
Employee is required to sit approximately 50%, stand 25%, and walk 25% of work time.
Must be able to lift up to 100 pounds at times.
Able to travel as needed.
All offers are contingent upon criminal background check and drug screen.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at Savannah Logistics Group LLC by 2x.
Get notified about new Mechanic jobs in
North Charleston, SC .
#J-18808-Ljbffr