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CDS Office Technologies

Copier/Printer Service Technician

CDS Office Technologies, Chicago, Illinois, United States

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Company Description CDS Office Technologies, founded in 1971 and headquartered in Springfield, Illinois, is a leading provider of innovative office technology solutions in the Midwest, with a presence in Illinois, Indiana, and Missouri. Serving a variety of industries, CDS specializes in IT solutions, document management, imaging, telephony systems, copiers, multi‑function printers, and mobile/fixed video surveillance systems. The company is partnered with industry leaders such as Lenovo, Microsoft, HP, and Konica Minolta, among others, ensuring access to top‑tier products and services. With a focus on professional services and superior customer support, CDS Office Technologies is also a Microsoft Gold Certified Partner.

Role Description This is a full‑time on‑site position based out of the Champaign/East‑Central Illinois area and surrounding communities for a Copier/Printer Service Technician. The role involves diagnosing and resolving technical issues with copiers, printers, multi‑function devices, and related equipment. Additionally, the technician will perform routine maintenance, provide troubleshooting support, ensure proper operation of print devices, and assist in print production and quality checks. Maintaining strong client communication and delivering exceptional customer service is a crucial part of this role.

Qualifications

Strong problem‑solving and technical troubleshooting skills

Ability to work independently and efficiently manage tasks on‑site

Excellent customer service and communication skills

Previous experience in printer/copier maintenance and repair is preferred

Valid driver’s license and reliable transportation

High school diploma or equivalent; technical certifications are a plus

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