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Amazon

Engineering Operations Technician

Amazon, Houston, Texas, United States, 77246

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Job ID: 3152110 | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure! As a

Data Center Engineering Technician , you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary

99.999%

uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s mission‑critical facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switchgear, UPSs, PDUs, wet‑cell batteries and associated systems, CRAC units, centrifugal chillers, cooling towers, water chemical system, air handlers, pumps and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continuous access to the innovation they rely on.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

NOTE: Amazon does not sponsor immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.

NOTE: A lump sum stipend will be provided to eligible candidates who relocate for this position.

Key Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)

Perform rack installs and rack decommissioning within internal SLA

Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment

Technical writing to support change management program

Monitor daily work requests and manage to resolution, and execute projects from conception to completion

On‑site support of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.

Role may support more than one location/site.

Physical Requirements

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds; maintain balance and perform construction tasks while on a ladder; regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position; work in an environment requiring provided ear protection.

Essential Requirements

Ability to travel to or commute between data center locations as needed.

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.

Travel frequency will vary based on business needs and operational status of the assigned facility.

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A Day in the Life This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, and wet‑cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

About the Team Diverse experiences are valued. The team welcomes candidates who do not meet every preferred qualification and encourages individuals whose career paths may be unconventional, offering opportunities to grow.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, powering businesses from startups to Global 500 companies.

Inclusive Team Culture AWS values curiosity and connection. Employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes them unique. Our inclusive events strengthen collaboration and foster a culture of innovation.

Mentorship & Career Growth We continuously raise our performance bar and provide endless opportunities for mentorship and growth to help you develop into a well‑rounded professional.

Work/Life Balance We value harmony and strive for flexibility as part of our working culture, ensuring success at work does not compromise personal life.

Basic Qualifications

2+ years of Microsoft Office products and applications experience

2+ years of electrical and mechanical experience

Ability to work on a flexible schedule including days, nights, and/or weekends

Preferred Qualifications

Experience working in a data center or mission‑critical facility (e.g., hospital, military facility, public safety facility)

Associate or higher education in a related field

Experience with reading and writing procedures, technical documents, and engineering drawings

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. For more information, please visit

https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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