ADT Security Services
About Us
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
What defines success at ADT? The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
Key Responsibilities
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
Follow and complete required processes of wired/wireless technology and connection procedures.
Test and validate system signals/communication with central monitoring to properly establish service.
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External What are we looking for?
Service experience
Technical aptitude
Strong verbal communication
Customer focused and customer driven mindset
Thrive in the face of uncertainty
Valid driver's license
High School degree or the equivalent
What’s in it for you
Full benefits on the 1st of the month after 31 days of employment
Casual, yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities
Position Summary The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
Locate and alleviate trouble with damaged equipment or wiring.
Readjust equipment, repair or replace inoperative equipment and test for operation.
Read blueprints, building and electrical plans in order to complete equipment repairs.
Prepare trouble order forms to report temporary repairs.
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Education/Certification
High school diploma or GED.
Experience
Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills
Excellent communication skills.
Able to read building electrical and sprinkler plans as required for clearing equipment trouble
Standing, stooping, lifting ,climbing ,crawling
Valid driver's license required.
Want to learn more about ADT Visit us online at www.adt.com or on Facebook.
Equal Employment Opportunity ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
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What defines success at ADT? The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
Key Responsibilities
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
Follow and complete required processes of wired/wireless technology and connection procedures.
Test and validate system signals/communication with central monitoring to properly establish service.
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External What are we looking for?
Service experience
Technical aptitude
Strong verbal communication
Customer focused and customer driven mindset
Thrive in the face of uncertainty
Valid driver's license
High School degree or the equivalent
What’s in it for you
Full benefits on the 1st of the month after 31 days of employment
Casual, yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities
Position Summary The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
Locate and alleviate trouble with damaged equipment or wiring.
Readjust equipment, repair or replace inoperative equipment and test for operation.
Read blueprints, building and electrical plans in order to complete equipment repairs.
Prepare trouble order forms to report temporary repairs.
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Education/Certification
High school diploma or GED.
Experience
Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills
Excellent communication skills.
Able to read building electrical and sprinkler plans as required for clearing equipment trouble
Standing, stooping, lifting ,climbing ,crawling
Valid driver's license required.
Want to learn more about ADT Visit us online at www.adt.com or on Facebook.
Equal Employment Opportunity ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
#J-18808-Ljbffr