Farah & Farah Personal Injury Lawyers
Legal Assistant - Personal Injury (On-site)
Farah & Farah Personal Injury Lawyers, Fort Myers, Florida, United States, 33916
Legal Assistant - Personal Injury (On-site)
Farah & Farah is committed to being the premier personal injury law firm, guiding our valued clients through the complex legal system to deliver justice. It is our mission to treat everyone with dignity and respect, no matter how big or small a case may be.
Responsibilities
Case Management Support:
Assist case managers and attorneys in gathering and organizing case‑related documents, including medical records, police reports, and witness statements.
Maintain accurate and up‑to‑date case files, both physical and electronic.
Prepare correspondence, pleadings, and other legal documents as directed by case managers and attorneys.
Track deadlines and ensure timely completion of tasks.
Client Communication:
Communicate with clients to provide updates and gather necessary documentation through phone calls, emails, and in‑person meetings.
Answer client inquiries and provide updates on case status.
Schedule appointments and coordinate communication between clients and case managers/attorneys.
Maintain a positive and empathetic rapport with clients.
Medical Records Management:
Request, review, and summarize medical records and bills.
Coordinate with medical providers to obtain additional information or clarification as needed.
Track medical treatment progress and update case managers/attorneys on any changes.
Administrative Support:
Facilitate meeting of deadlines by managing multiple schedules and providing timely reminders.
Attend on‑site meetings with clients, case managers, or attorneys.
Open new case files and input data into case‑management software.
Managing on‑site files.
Maintain calendars, scheduling and coordinating meetings.
Handle incoming and outgoing mail, deliveries, and faxes.
Answer phone calls, take messages, and redirect calls as appropriate.
Maintain and update contact information databases.
Other:
Handle communication with clients, field associates, and vendors by phone, email, and on‑site.
Ensure compliance with all company policies, procedures, and expectations.
Type and file legal documents and correspondence.
Provide general administrative support to the pre‑litigation team.
Minimum Qualifications
High school diploma or equivalent; associate or bachelor's degree in a related field preferred.
Experience as a legal assistant or in a similar role, preferably in personal injury law.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent organizational, time‑management, and communication skills.
Ability to multitask and prioritize in a fast‑paced environment.
Strong attention to detail and accuracy.
Professional demeanor and positive attitude.
Bilingual (Spanish) is a plus.
Physical Demands And Work Environment This role is an in‑office on‑site position located at a Farah & Farah office location. The employee will be required to work in various locations within the assigned office to include conference rooms, common areas, and mail rooms.
Ability to sit for extended periods.
Ability to stand and walk for moderate periods to retrieve and deliver documents.
Manual dexterity for computer work, document handling, and phone use.
Clear vision and hearing for communication and document review.
Occasional light lifting (up to 20 pounds).
Top Key Performance Indicators
Document Accuracy and Filing Compliance
Deadline Adherence
Case Preparation Efficiency
Communication Response Time
Client Satisfaction
Benefits We Offer
401(k) with matching contributions
Comprehensive health, dental, and vision insurance
Life insurance and short‑term disability coverage
Paid time off and an employee assistance program
Health savings account
Referral program
Schedule
Full‑time, 8‑hour shifts
Monday to Friday
Onsite in a professional office setting
Equal Opportunity Statement At Farah & Farah, we believe in creating an inclusive workplace where everyone feels valued. We are an equal opportunity employer and prohibit discrimination and harassment of any kind, ensuring a respectful environment for all.
E-Verify This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm your authorization to work in the U.S. If E‑Verify cannot confirm your authorization, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to begin resolving the issue before any action can be taken against you, including termination of your employment. Employers may only use E‑Verify once you have accepted a job offer and completed the I‑9 Form.
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Responsibilities
Case Management Support:
Assist case managers and attorneys in gathering and organizing case‑related documents, including medical records, police reports, and witness statements.
Maintain accurate and up‑to‑date case files, both physical and electronic.
Prepare correspondence, pleadings, and other legal documents as directed by case managers and attorneys.
Track deadlines and ensure timely completion of tasks.
Client Communication:
Communicate with clients to provide updates and gather necessary documentation through phone calls, emails, and in‑person meetings.
Answer client inquiries and provide updates on case status.
Schedule appointments and coordinate communication between clients and case managers/attorneys.
Maintain a positive and empathetic rapport with clients.
Medical Records Management:
Request, review, and summarize medical records and bills.
Coordinate with medical providers to obtain additional information or clarification as needed.
Track medical treatment progress and update case managers/attorneys on any changes.
Administrative Support:
Facilitate meeting of deadlines by managing multiple schedules and providing timely reminders.
Attend on‑site meetings with clients, case managers, or attorneys.
Open new case files and input data into case‑management software.
Managing on‑site files.
Maintain calendars, scheduling and coordinating meetings.
Handle incoming and outgoing mail, deliveries, and faxes.
Answer phone calls, take messages, and redirect calls as appropriate.
Maintain and update contact information databases.
Other:
Handle communication with clients, field associates, and vendors by phone, email, and on‑site.
Ensure compliance with all company policies, procedures, and expectations.
Type and file legal documents and correspondence.
Provide general administrative support to the pre‑litigation team.
Minimum Qualifications
High school diploma or equivalent; associate or bachelor's degree in a related field preferred.
Experience as a legal assistant or in a similar role, preferably in personal injury law.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent organizational, time‑management, and communication skills.
Ability to multitask and prioritize in a fast‑paced environment.
Strong attention to detail and accuracy.
Professional demeanor and positive attitude.
Bilingual (Spanish) is a plus.
Physical Demands And Work Environment This role is an in‑office on‑site position located at a Farah & Farah office location. The employee will be required to work in various locations within the assigned office to include conference rooms, common areas, and mail rooms.
Ability to sit for extended periods.
Ability to stand and walk for moderate periods to retrieve and deliver documents.
Manual dexterity for computer work, document handling, and phone use.
Clear vision and hearing for communication and document review.
Occasional light lifting (up to 20 pounds).
Top Key Performance Indicators
Document Accuracy and Filing Compliance
Deadline Adherence
Case Preparation Efficiency
Communication Response Time
Client Satisfaction
Benefits We Offer
401(k) with matching contributions
Comprehensive health, dental, and vision insurance
Life insurance and short‑term disability coverage
Paid time off and an employee assistance program
Health savings account
Referral program
Schedule
Full‑time, 8‑hour shifts
Monday to Friday
Onsite in a professional office setting
Equal Opportunity Statement At Farah & Farah, we believe in creating an inclusive workplace where everyone feels valued. We are an equal opportunity employer and prohibit discrimination and harassment of any kind, ensuring a respectful environment for all.
E-Verify This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm your authorization to work in the U.S. If E‑Verify cannot confirm your authorization, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to begin resolving the issue before any action can be taken against you, including termination of your employment. Employers may only use E‑Verify once you have accepted a job offer and completed the I‑9 Form.
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