Lowe's Companies, Inc.
Full Time - Sales Specialist - Flooring - Day
Lowe's Companies, Inc., Seabrook, New Hampshire, us, 03874
Overview
Full Time - Sales Specialist - Flooring - Day. You will be one of the first people customers meet, helping them find products and transform project ideas into reality in a fast-paced Lowe's store environment. Key Responsibilities
Provide SMART customer service by understanding customer needs, communicating the advantages of Lowe's products and services, and assisting with project goals. Serve as a point of contact for customers and vendors within your department; provide project estimates, schedule installer visits, process and track orders/installations, and follow up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, work with vendors and other stores to find merchandise and order replacements. Perform price reviews according to pricing policies and maintain pricing and documentation. Support all checkout functions and department requests for assistance. Train associates on the Sales floor, providing on-the-job coaching and development support. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external sales or 18 months Lowe’s retail if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with/without accommodation Obtain sales-related licensure or registration if required by state law (Lowe's will support and fund this) Preferred Qualifications
1 year of experience completing customer sales orders Experience promoting product-related services and plans (installation, delivery, financing, or extended protection plan) 2 years of experience designing customized products for customers using 20/20 or CAD systems Professional certification related to the department Bi-lingual skills Benefits and Additional Information
Lowe's offers benefits beyond competitive pay and flexible schedules. See information about benefit programs and eligibility at https://talent.lowes.com/us/en/benefits. Travel requirements: This role does not require regular travel but may require occasional travel to meetings, training, or to support neighboring stores. Working conditions: Environmental factors vary by location; may involve inside and outside work with exposure to varying climates and noises. Lifting guidelines: single lifts up to 75 pounds; team lifts used as needed with proper training. About Lowe's: Lowe's Companies, Inc. is a Fortune 50 home improvement company serving millions of customers weekly. We are an equal opportunity employer and administer all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, or any other protected category. Starting rate of pay may vary based on position, location, education, training, and/or experience. For benefit information, visit https://talent.lowes.com/us/en/benefits. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by law.
#J-18808-Ljbffr
Full Time - Sales Specialist - Flooring - Day. You will be one of the first people customers meet, helping them find products and transform project ideas into reality in a fast-paced Lowe's store environment. Key Responsibilities
Provide SMART customer service by understanding customer needs, communicating the advantages of Lowe's products and services, and assisting with project goals. Serve as a point of contact for customers and vendors within your department; provide project estimates, schedule installer visits, process and track orders/installations, and follow up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, work with vendors and other stores to find merchandise and order replacements. Perform price reviews according to pricing policies and maintain pricing and documentation. Support all checkout functions and department requests for assistance. Train associates on the Sales floor, providing on-the-job coaching and development support. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external sales or 18 months Lowe’s retail if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with/without accommodation Obtain sales-related licensure or registration if required by state law (Lowe's will support and fund this) Preferred Qualifications
1 year of experience completing customer sales orders Experience promoting product-related services and plans (installation, delivery, financing, or extended protection plan) 2 years of experience designing customized products for customers using 20/20 or CAD systems Professional certification related to the department Bi-lingual skills Benefits and Additional Information
Lowe's offers benefits beyond competitive pay and flexible schedules. See information about benefit programs and eligibility at https://talent.lowes.com/us/en/benefits. Travel requirements: This role does not require regular travel but may require occasional travel to meetings, training, or to support neighboring stores. Working conditions: Environmental factors vary by location; may involve inside and outside work with exposure to varying climates and noises. Lifting guidelines: single lifts up to 75 pounds; team lifts used as needed with proper training. About Lowe's: Lowe's Companies, Inc. is a Fortune 50 home improvement company serving millions of customers weekly. We are an equal opportunity employer and administer all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, or any other protected category. Starting rate of pay may vary based on position, location, education, training, and/or experience. For benefit information, visit https://talent.lowes.com/us/en/benefits. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by law.
#J-18808-Ljbffr