Energy North Group
Burner Service Technician - Oil *$2,000 Sign on Bonus*
Energy North Group, East Templeton, Massachusetts, us, 01438
Burner Service Technician – Oil *$2,000 Sign on Bonus*
Join and apply for the Burner Service Technician – Oil *$2,000 Sign on Bonus* role at Energy North Group.
Job Summary Oil Service Technicians are responsible for the installation, maintenance, and repair of residential and commercial heating and cooling systems, as well as related tanks and piping.
Essential Duties
Installs, maintains, and repairs heating, ventilation, and cooling equipment at commercial and residential customer sites.
Communicates in a timely manner with office staff, maintaining a schedule and making sure any delays are properly communicated to the customer.
Follows a standardized format for customer visits:
Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.
Diagnoses diverse electrical and mechanical service issues.
Explains the diagnosed issue in concise terms to the customer, together with the resolution.
Understands, and articulates, company pricing and services to customers.
Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality.
Identifies and reports to owner potential opportunities for additional business (newer system, service contracts, and additional services).
Completes visit by obtaining customer signature and correct customer information, including email address.
Notifies dispatchers of any issues that require repair or compromise delivery or service.
Maintains proper stock, parts, tools, and safety equipment in the vehicle.
Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection and mileage log forms.
Participates in company provided training opportunities on latest industry technologies.
Conducts visual oil tank inspections, recording condition with pictures and descriptions.
Executes other duties assigned by the Service Manager.
Requirements
A minimum of three years of experience in oil service or equipment sales preferred.
MA Oil Burner Service license.
EPA 608 certificate preferred.
Clean MA/ NH driving record.
Understanding of blueprints, plans, and manuals.
Ability to pass company-provided drug test, alcohol test, and physical.
Availability to work a flexible schedule, including weekends, overtime, and on call shifts.
FLSA Status
This is an hourly, non-exempt position. Electronic timekeeping of all hours worked is required.
Job Environment While performing the duties of this job, the employee is regularly required to stand and walk. The employee must be able to bend or kneel to view underside of tanks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job‑related qualifications. For this role, the hourly rate opportunity is $28.00 to $40.00. A $2,000 sign‑on bonus may be offered.
Benefits
Employee discount on gasoline, and residential propane and oil
Medical, dental, and vision insurance
401(k) retirement plan with company match
Paid time off
Company paid life insurance and optional life insurance
Short-term and long-term disability
Critical illness and/or accident insurance
About the Company Haffner’s is a Regional Leader Fueled by Family, Integrity, and Safety. At Haffner’s, we’re more than a company – we’re a family. As a prominent wholesale fuel distributor in New England, we have a strong presence in Massachusetts, New Hampshire, and Maine with 72 gas stations, convenience stores, car washes, and food service locations. We also offer heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; we prioritize building relationships and consistently doing the right thing.
Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law. Haffner’s is committed to providing a safe work environment for all employees.
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Job Summary Oil Service Technicians are responsible for the installation, maintenance, and repair of residential and commercial heating and cooling systems, as well as related tanks and piping.
Essential Duties
Installs, maintains, and repairs heating, ventilation, and cooling equipment at commercial and residential customer sites.
Communicates in a timely manner with office staff, maintaining a schedule and making sure any delays are properly communicated to the customer.
Follows a standardized format for customer visits:
Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.
Diagnoses diverse electrical and mechanical service issues.
Explains the diagnosed issue in concise terms to the customer, together with the resolution.
Understands, and articulates, company pricing and services to customers.
Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality.
Identifies and reports to owner potential opportunities for additional business (newer system, service contracts, and additional services).
Completes visit by obtaining customer signature and correct customer information, including email address.
Notifies dispatchers of any issues that require repair or compromise delivery or service.
Maintains proper stock, parts, tools, and safety equipment in the vehicle.
Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection and mileage log forms.
Participates in company provided training opportunities on latest industry technologies.
Conducts visual oil tank inspections, recording condition with pictures and descriptions.
Executes other duties assigned by the Service Manager.
Requirements
A minimum of three years of experience in oil service or equipment sales preferred.
MA Oil Burner Service license.
EPA 608 certificate preferred.
Clean MA/ NH driving record.
Understanding of blueprints, plans, and manuals.
Ability to pass company-provided drug test, alcohol test, and physical.
Availability to work a flexible schedule, including weekends, overtime, and on call shifts.
FLSA Status
This is an hourly, non-exempt position. Electronic timekeeping of all hours worked is required.
Job Environment While performing the duties of this job, the employee is regularly required to stand and walk. The employee must be able to bend or kneel to view underside of tanks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job‑related qualifications. For this role, the hourly rate opportunity is $28.00 to $40.00. A $2,000 sign‑on bonus may be offered.
Benefits
Employee discount on gasoline, and residential propane and oil
Medical, dental, and vision insurance
401(k) retirement plan with company match
Paid time off
Company paid life insurance and optional life insurance
Short-term and long-term disability
Critical illness and/or accident insurance
About the Company Haffner’s is a Regional Leader Fueled by Family, Integrity, and Safety. At Haffner’s, we’re more than a company – we’re a family. As a prominent wholesale fuel distributor in New England, we have a strong presence in Massachusetts, New Hampshire, and Maine with 72 gas stations, convenience stores, car washes, and food service locations. We also offer heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; we prioritize building relationships and consistently doing the right thing.
Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law. Haffner’s is committed to providing a safe work environment for all employees.
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