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AAA-The Auto Club Group

General Service Technician

AAA-The Auto Club Group, Glenwood, North Carolina, us, 28737

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General Service Technician

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Job Type Full time

Job Duties and Responsibilities

Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained.

Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant.

In an efficient and productive manner, performs basic automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained.

Oil changes, tire replacement and repairs, general maintenance repairs are expected to be learned and performed.

Drives vehicles into service bay, prepares them for and completes digital vehicle inspection.

Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance.

Maintains cleanliness of shop and work areas, performs other duties as necessary.

Supervisory Responsibilities None

Required Qualifications Education

High School diploma, GED or Technical school graduate, certification.

Must possess valid driver’s license.

Experience

No working experience required.

Mechanical aptitude is required.

Knowledge and Skills

Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of usually basic repairs and maintenance of automobile and truck vehicles.

Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.

Ability to consistently provide exceptional customer service and improve customer service scores.

Preferred Qualifications

G1-Auto Maintenance & Light Repair preferred.

State inspection certificate where applicable.

AC 609 Certification.

Work Environment

May experience loud noises and odors intermittently in the shop environment.

This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight).

Must have own tools appropriate for their skill level for use in the center.

Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.

Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Company Overview The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

Equal Employment Opportunity Statement The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

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