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Law Office of Parag L. Amin, P.C.

Legal Receptionist and Intake Specialist

Law Office of Parag L. Amin, P.C., Los Angeles, California, United States, 90079

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Legal Receptionist and Intake Specialist 2 days ago Be among the first 25 applicants

In order to be considered for this position, each applicant is required to submit a short video introducing themselves and answer the following two questions: why you are the best person for the job and which one of the firm’s Core Values resonate with you the most and why. Email a link to that video along with a copy of your resume to careers @lawpla.com.

These instructions above are an important part of the application process and any applications received without these requirements will not be considered.

Company Overview: At the Law Office of Parag L. Amin, P.C. ("LawPLA"), we pride ourselves on fostering a culture of growth, collaboration, and excellence. As a rapidly expanding firm, we are committed to providing exceptional legal services while maintaining a supportive and inclusive work environment. We believe in the power of teamwork and continuous improvement, and we are dedicated to investing in the personal and professional development of our employees.

Company Video - About Us: https://youtu.be/HQB1X6VsxKo?si=HyUQkVRLD_dQUU1U

Position Overview: We’re looking for a polished and people-focused professional to be the welcoming face and central hub of our law firm. This role is far more than answering phones or managing calendars - it’s about creating an exceptional client experience from the very first interaction. As the Legal Receptionist and Intake Specialist, you'll be the first point of contact for prospective and existing clients, setting the tone for trust, professionalism, and care. You’ll play a key role in client intake, appointment coordination, and front office management, ensuring that every guest and caller feels heard, helped, and valued.

In addition to front office and intake responsibilities, this role will provide light support for the firm’s social media presence by assisting with the coordination of posts, capturing appropriate day-to-day content, and helping ensure our online presence reflects the professionalism, credibility, and client-centered values of the firm.

If you take pride in providing top-tier service, have a sharp eye for organization, and thrive in a team-oriented legal environment, we’d love to hear from you.

Note: this position will be in-person at our office located on W. Century Blvd., in the LAX and El Segundo area.

Key Responsibilities:

Warmly greet visitors and clients, creating a professional and welcoming environment

Answer incoming phone calls, addressing all inquiries in a courteous and professional manner and providing exceptional service

Conduct initial consultations with potential clients to gather relevant case information and promote the firm's services

Ensure client case files are accurately input and updated in our systems

Assist in the preparation of client materials and documents as needed

Schedule appointments/client consultations, and manage calendars for lawyers and personnel

Provide light support for the firm’s social media presence by assisting with the coordination of approved content and highlighting appropriate firm activities or milestones.

Help ensure the firm’s online presence reflects a consistent, professional, and client-focused image by capturing or sharing content in accordance with established guidelines.

Provide general office support, including handling incoming/outgoing mail and deliveries, scanning documents, and ordering office supplies as needed

Ensure the office space is kept clean and organized

Perform other administrative tasks as assigned

Qualifications:

High school diploma or equivalent or better

Minimum of 2 years of experience in a sales role, call center or customer service role; preferably in retail sales or a professional services environment

Excellent verbal and written communication skills and the ability to effectively communicate the value of legal services

Exceptional interpersonal skills, with a focus on rapport-building and active listening

Interest in social media and experience with popular platforms, along with the ability to support and help grow an established brand presence online

Ability to multitask and prioritize in a fast-paced environment

Robust organizational abilities coupled with a keen eye for detail

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new technology

Ability to uphold the highest level of confidentiality and exercise discretion

A proactive, self-motivated work ethic and eagerness to contribute to a collaborative and accountable team

Culture and Work Environment:

Hard-Working: We are a dedicated team, committed to exceptional client service and legal excellence

Collegial Attitude: We foster a supportive and respectful environment, where every opinion is valued

Results-Oriented: Our team is passionate about achieving positive outcomes for our clients and continually growing professionally

Integrity: We hold ourselves to the highest ethical standards in all interactions

Accountability & Dependability: We trust in the reliability and responsibility of each team member

Compensation and Benefits:

$22 - $27 per hour; based upon skill set and experience and includes the opportunity to qualify for performance incentives

Performance incentives package based on individual and team achievements.

Benefits include health coverage as well as vacation and paid time off policy to support work-life balance after probationary period of 90 days is completed.

Opportunities for advancing professional development

Seniority Level Entry level

Employment Type Full-time

Job function Administrative

Industries Law Practice

If you enjoy a challenge, have great attention to detail, want a position where hard work is rewarded and you have an opportunity to grow, we look forward to hearing from you!

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