Bus Operator (PT) Trainee

* Operates a transit vehicle to pick up, transport and discharge passengers while adhering to transit vehicle route schedule and maintaining a pleasant and courteous manner.* Operates any one of the five models of buses varying in size from 29 to 40 ft.* Performs HRT pre-trip inspection of transit bus for mechanical problems prior to beginning scheduled run. This includes conducting an external/internal visual inspection of the transit bus and pre-testing all necessary equipment, operating/safety devices, and transit bus controls for use while in service. Also conducts an internal visual inspection at the end of revenue service to collect and turn-in lost items.* Complete familiarization with system and safety features; geography and roadways of an assigned route and of the entire service area; traffic rules, regulations and laws, transfer points and fare structures.* Refers to time schedules and instructions for pull-outs, line service, pull-ins, and off-route trips.* Provides information on bus services to passengers which include bus schedules, routes and fare information.* Receives and transmits two-way radio messages involving accidents, incidents, emergencies, criminal activities, or other authorized HRT business utilizing judgment and discretion to ensure customer and individual safety.* Maintains radio contact with CENTRAL Communication to report transit vehicle breakdown, accidents, interruptions in service, or other vital information to maintain efficient transit operations.* Writes reports and completes forms as required, may prepare detailed written reports concerning accidents incidents, breakdowns and mechanical defects, as required at the end of their shift.* Adheres to safety rules, regulations, and Standard Operating Procedures (SOP) to ensure the well being of Hampton Roads Transit customers and employees.* Operates a passenger bus safely and effectively in accordance with the Virginia Code and local traffic regulations.* Maintains scheduled time over assigned route.* Ensures safe operation of HRT vehicles under adverse conditions.* Performs vehicle operations at varying hours of day and night. Will work outside regular business hours as required by the Labor Agreement and by the selection of posted runs.* Collects proper fares from boarding passengers.* Operates a wheelchair lift, secures passengers wheelchair and assists passengers with disabilities in boarding, riding and alighting in a safe manner which may include pushing a manual wheelchair up a particularly steep ramp.* All other duties as assigned.* Ability to comprehend and operate bus on all streets in Chesapeake, Hampton, Newport News, Norfolk, Portsmouth and Virginia Beach.* Ability to operate vehicle under safest possible conditions.* Ability to establish and maintain good public relations and effective working relationships with others.* Ability to successfully complete the Bus Operator Training Program, which includes achieving the required minimum scores on all written and driving tests and evaluations.* Ability to read, write and speak English.* History of satisfactory attendance, which includes the ability to report to work in a punctual manner.* Ability to read and understand maps and timetables, which includes determining directions and following a mapped-out route.* Ability to use prudent judgment and common sense in making quick, safe decisions with minimal supervision and adapt to constantly changing operating environments.* Ability to effectively communicate, both orally and in writing, while interacting with customers and HRT staff in a courteous, professional manner. This includes providing good customer service by attending to the needs of a diverse customer base in a sensitive manner.* Ability to work and maintain professional composure while under stress and pressure.* Must have a working knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of people, data, property and the organization.* Extensive knowledge of defensive driving techniques, safety guidelines; customer service procedures and Standard Operating Procedures relevant to your position.* Social perceptiveness skill. This includes being aware of others’ reactions and understanding why they react as they do.* Ability to see details from a distance, make sound judgment on objects that are closer or farther away from the vehicle ensuring the proper distance is maintained.* Ability to recognize when something is going wrong and quickly respond to situations which may jeopardize the safety of customers.* Must be able to listen, understand and carry out the information, ideas, and direction presented verbally, or electronically by CENTRAL Dispatch and or a street supervisor.* A high degree of maturity, courtesy, memory, and concentration is needed to perform duties.* Two years public driving experience or five years of related work experience.* One year of customer service experience* This position is classified as essential personnel.* Ability to pass DOT physical examination* Must be able successfully complete Hampton Roads Transit’s bus operations training program.* Must successfully pass a job-related agility assessment.* Must be able to pass federal government background screening process for local military installation access.* Climb and descend bus steps* Climb up and down the stairwell* Ability to walk approximately ¼ mile in all weather* Ability to bend at the knees or squat to perform various pre-trip requirements* Must be able to lift up to 50 lbs.* Ability to kneel, bend and squat at wheelchair securement positions* Excellent night vision is required.### Introduce yourself #J-18808-Ljbffr