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Elevait Solutions

Patient Account Representative

Elevait Solutions, Laguna Woods, California, United States, 92637

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Job Title: Patient Account Representative Location:

100% onsite at Laguna Hills, CA 92653 Duration: 3 months with possible extension

Duties/Skills: Top 3 Keywords: 1- Radiation Oncology/Radiology Therapeutic Billing & Scheduling 2- Insurance Authorization & Pre-Certification 3- EPIC Electronic Medical Record (EMR)

Top Required Skills: Patient Registration, Scheduling & Billing Insurance Verification & Authorizations EPIC EMR & Medical Records Management

Must-Have Skills: Experience in patient registration, scheduling, billing, and authorizations \Knowledge of insurance eligibility, pre-certification, and reimbursement processes Proficiency with EPIC or electronic medical record systems Strong understanding of medical terminology, preferably Radiation Oncology Strong data entry and computer skills (Windows-based systems) Ability to prioritize, multitask, and problem-solve non-routine issues Strong customer service and patient interaction skills

Nice-to-Have Skills: Experience in Radiology Therapeutic or Radiation Oncology departments Experience training or on-boarding new staff Experience developing or updating procedural manuals Familiarity with regulatory documentation standards

Key Responsibilities and Duties: Perform end-to-end patient account processing including registration, scheduling, billing, authorizations, and treatment planning Verify insurance eligibility, benefits, and obtain required authorizations to secure patient accounts Maintain accurate and timely patient records in EPIC and other medical record systems Provide administrative support including file management, report distribution, and system utilization Interact with patients to ensure understanding and deliver a positive service experience Monitor work queues, prioritize tasks, and resolve non-routine billing or scheduling issues

Requirements: Minimum 1 year of experience in Radiology Therapeutic or Radiation Oncology with scheduling, registration, authorization, and billing High School Diploma or GED Knowledge of insurance authorization and pre-certification processes Proficiency in medical terminology and computer-based systems Ability to work on time, follow policies, and interact positively with patients and staff