ALONJA Enterprises LLC is hiring: Customer Service 2.0 in Middleton
ALONJA Enterprises LLC, Middleton, Massachusetts, United States
Looking to build a stable, remote career where your communication skills are valued and rewarded?
We're expanding our remote team and hiring Customer Service Representatives to help support customer care for leading national brands. If you're tech-savvy, friendly, and reliable, we want to hear from you
Your Day-to-Day:
Answer and resolve inbound/outbound customer service calls
Deliver exceptional service with every interaction
Document customer information and call outcomes
Follow up to ensure resolution
Meet key performance benchmarks
Requirements
What We're Looking For:
High school diploma or GED
Excellent phone and typing skills
Comfortable navigating software and multitasking
Dedicated home workspace and stable internet
Windows 11 PC with 8 GB RAM GB RAM preferred no Apple or Chromebook)
USB headset & wired internet (not needed to apply, but required to start)
Benefits
Position Highlights:
100% Remote – work from your home office
Flexible scheduling options – including part-time and evenings
Pay range: $12–$15/hr to start + performance bonuses (where applicable)
Opportunities to move up quickly based on performance