Administrative Assistant Job at Madison College in Madison

Administrative Assistant

Madison College is hiring an Administrative Assistant to support the School of Health Science. This position is responsible for providing administrative and operational support to departmental functions by serving as the primary course scheduler, providing customer service, acting as the main point of contact for students, and routine process coordination. Success in this role involves managing multiple priorities, maintaining accurate records and responding effectively to students, staff, faculty and administrative needs. This position contributes to institutional objectives by ensuring efficient administrative operations and consistent support for academic and service areas.

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions. Come be part of our great team!

This position includes an expected progression plan. Upon meeting departmental criteria, you will be eligible to receive a $1.00 per hour increase. This is a full-time, onsite position, with general office hours of 7:30-4:00pm M-F.

Madison College offers an excellent benefit package including health/vision/dental/life insurance options and participation in the Wisconsin Retirement System (WRS). This position will be opened until filled, with a first review date of January 21st, 2026, at 11:59pm.

Failure to include these documents by the first consideration date will result in the disqualification of your application.

• Resume
• Cover Letter

Coordinates logistics for meetings, events and trainings including scheduling, communication, materials preparation and on-site or virtual support to ensure smooth and efficient operations.

Provides administrative support for department operations including calendar coordination and document preparation to facilitate day-to-day functionality.

Prepares, reviews and maintains a variety of reports, records and data using college systems and tools to support operational accuracy and reporting needs.

May support onboarding and offboarding processes for faculty, staff, and student employees by facilitating communication, gathering documentation, and ensuring compliance with procedures.

Provides customer service and frontline support to students, faculty, staff and external partners by answering inquiries, resolving issues and referring questions as appropriate.

Assists with course setup, scheduling and enrollment-related processes by entering data, managing class logistics and updating information to support academic and non-credit offerings.

Exercises independent judgment to solve routine problems, prioritize tasks and improve administrative processes to enhance efficiency and support unit goals.

Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.

Maintains the school's social media accounts and SharePoint site.

Knowledge of administrative procedures, scheduling practices and recordkeeping standards.

Knowledge of scheduling systems, academic processes and institutional policies.

Skill in using administrative software and databases.

Ability to apply standardized procedures, policies and guidelines across administrative and academic functions.

Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.

Ability to exercise independent judgment and problem-solving on routine problems.

Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.

Skill in effectively and respectfully communicating with others.

Associate degree or equivalent additional work experience

0-2+ years of relevant work experience

Preference given to those applicants who have experience supporting customers or students.

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221