Minnesota Jobs is hiring: Below Wing Operational Service Manager in Minneapolis

Below Wing Operational Service Manager

Sun Country Airlines is seeking a Below Wing OSM to manage overall operations of the Ramp department and be responsible for the effective and successful oversight of labor, training, productivity, quality control, and safety measures as established. Ensure safe and efficient operations of equipment. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems.

Essential Roles and Responsibilities:

• Provide leadership for employee relations through effective communications, including coaching, discipline, and recognition
• Mentor employees to build bench strength for promotional opportunities
• Daily operational tracking of performance, taking immediate action to correct any shortfalls
• Collaborate with Customer Service and the Airport Coordination Center and ramp team to ensure processes are safe and efficient
• Administer organizational polices and provide accountable oversight of all the duties and responsibilities of Ramp operations.
• Participate in safety audits and PM checks of all Ground Service Equipment
• Manage, track, and maintain accountability for all Ramp Agents
• Maintain and track all ground handling equipment and supplies
• Supervise, plan, and assign the daily operation of the Ramp Agents
• Conduct shift briefings to ensure staff is organized and informed
• Complete shift reports and sign timecards
• Ensure that personnel adhere to established company and federal safety regulations
• Prepare incident reports as needed for violations of company policy
• Ensure ramp and deice areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained
• Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety PPE

Any other duties assigned by management

Required Qualifications:

• Two or more years of related experience
• Proficient in Microsoft Office
• Effective communication skills, both written and verbal
• Ability to work efficiently under time constraints
• Possess a valid driver's license
• Available to work varying shifts including nights, weekends, and holidays
• Must be able to obtain an MSP SIDA badge and customs seal

Preferred Qualifications:

• Previous experience with managing flexible workforces
• Previous working experience with Deice Operations
• Understanding of metering and throughput of an active weather event
• Bachelor or Associate degree

Compensation: Pay range: $50,000 - $53,000 USD annually.

Classification: Full-Time, Exempt

Work Location: Minneapolis, MN (onsite)

Supervisory Responsibility: MSP Ramp Agents, MSP Ramp Leads

Work Environment: This job operates outdoors in all kinds of weather, this includes extreme cold and in all type of precipitation. While working on the deice pads this position will be exposed to the extreme noise of aircrafts arriving and departing.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 60 pounds and occasionally lift and/or move up to 100 pounds. This position will be required to occasionally push/pull up to 300 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties: The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an Below Wing Operational Service Manager. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement: It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.