H&R Block
Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
We strive to continuously improve our business and have committed to the Block Next transformation plan, focusing on innovation, client experience, and sustainable growth. At H&R Block, we are curious, creative, and always on the move. If you embrace challenges as opportunities and aim to make a meaningful difference, our door is always open.
A Typical Day
Helping others is what we do best here, so you’ll see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and finances, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
What You're Expected to Do
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suiting tax professional for their needs
Schedule clients as requested
Ensure all client needs are met during service, both in person, over the phone, or virtually
Maintain office cleanliness and organized resources with team members
Perform other duties as assigned
Your Expertise
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with Microsoft Office
Why Work for Us
At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate
Wellness program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available
Various discounts on everyday items and services
Benefits with additional eligibility requirements: medical coverage, 401(k) retirement savings plan, and employee stock purchase plan
The Community You Will Join
At H&R Block we remain committed to building a connected culture—a place where trust, care, and connection guide us to work together as we create an environment where everyone feels safe to bring their authentic self. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues who support each other's growth.
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range
$11.00 - $27.00/Hour.
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Administrative
Industry: Retail
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