Senior Manager Quality

About Us: We are a startup revolutionizing beauty with a purpose; creating the industry standard of “clean”. Our premium skincare, makeup, and body care formulations combine safety, efficacy, and environmental responsibility. Our vision extends beyond products. We aim to inspire confident women (and others) to recognize their collective power to create meaningful change. Our community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing each person to align with our brand in ways that reflect their values and aspirations. From our formulas to our advocacy efforts and community connection, we lead clean. In this role you will: Establish and develop quality control processes, protocols, and documentation standards. Monitor and ensure compliance with all applicable regulations and company policies. Implement and improve quality systems and processes. Manage daily operations of the Quality Department. Maintain document control processes and develop a change control system. Evaluate and approve new suppliers through the Supplier Approval process. Ensure products meet company standards and specifications. Review quality control test results, document and communicate findings, and oversee product release. Manage and track quality testing activities. Support and participate in resolving customer inquiries and complaints. Address observations, deviations, and non-conformances, including investigations and corrective/preventive actions, and verify their effectiveness. Report key quality metrics to management. Perform other duties as assigned. Experience: Minimum of five (5) years’ experience in Quality within a regulated industry. Education: Bachelor’s degree in Life Sciences or related field (e.g., Chemistry, Biochemistry, Biology). Skills: Proficient in digital quality tracking and reporting tools, including Microsoft Office (Excel, PowerPoint, SharePoint). Ability to meet deadlines, prioritize, and manage multiple projects without compromising quality. Attention to detail and high accuracy. Strong interpersonal skills for collaboration across departments. Comfortable in virtual and in-person environments. Willingness to travel for quality-related activities.

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