Asurion
Join to apply for the
VP Product Management (Platforms)
role at
Asurion 2 days ago Be among the first 25 applicants Join to apply for the
VP Product Management (Platforms)
role at
Asurion Vice President, Product Management (Platforms)
Location:
Nashville, TN or Remote - USA (Bay area)
Asurion is redefining the way people care for and repair their technology, helping customers stay connected to what matters most. As we transform our offerings into a Service Experience Platform, we are focused on establishing Asurion as a premier partner by delivering indispensable products, differentiated capabilities, and a world-class customer experience that makes technology support effortless and drives long-term growth.
We are looking for a Vice President, Product Management (Platforms) to define and drive the evolution of the company’s core technology foundation, ensuring it enables scalability, reliability, and innovation across all products and services. This role is deeply strategic, cross-functional, and technically sophisticated, bridging product management, engineering, and business strategy to deliver a platform that powers the entire SaaS ecosystem, ensuring that Asurion’s products and services are scalable and deeply integrated into partner ecosystems.
This role requires a visionary product leader with a strong background in platform strategy, API ecosystems, and B2B product management, as well as a passion for delivering seamless experiences that turn customer support into a revenue-driving engine.
What You’ll Do:
Define and execute the roadmap for Asurion’s Service Experience Platform to ensure the company’s products are scalable, secure, and extensible Develop a modular, cloud-native, API-first platform that enables seamless integration with Big Tech, OEMs, and new partners, delivering capabilities that drive growth, customer loyalty, and monetization opportunities for our partners Align platform development with overall company objectives, ensuring it delivers value to both internal teams (engineering, product, design, sales) and external customers Define and prioritize platform services that power customer engagement and tech support automation, including payments/billing, identity & authentication, data pipelines, integrations workflow and orchestration, front-end platform, extensibility frameworks, and Asurion’s service experience strategy Work closely with engineering, product, customer success, and go-to-market teams to ensure platform capabilities align with market needs and customer expectations Work with engineering leadership to drive infrastructure modernization, tech stack evolution, and architectural improvements that will allow the platform the support high-growth demand and meet uptime SLAs, performance benchmarks, and compliance requirements, while also providing a strong developer experience Drive initiatives that make the platform more extensible, enabling third-party developers and partners to build integrations and apps, and oversee developer tools, APIs, SDKs, and documentation to improve usability and adoption Balance new feature development with reducing technical debt to maintain platform health, driving platform modernization efforts while ensuring a seamless migration path from legacy systems Work with product marketing, finance, and executive leadership to identify monetization opportunities for platform capabilities (e.g., API pricing models, premium platform features) and ensure platform investments align with revenue growth and cost optimization Build a world-class Product Management organization focused on platform innovation
Who You Are:
15+ years of experience in Product Management, with a strong track record in platform development, SaaS, or API-based ecosystems Experience building and scaling platform businesses, with a deep understanding of B2B integration, data infrastructure, and cloud technologies Proven success in defining and launching multi-tenant, high-scale platforms that serve enterprise customers Strong ability to work cross-functionally with engineering, product marketing, sales, and CX teams to align platform capabilities with business objectives Expertise in AI, automation, and data-driven personalization to enhance customer experiences Exceptional strategic thinking and execution skills, with a passion for delivering high-value solutions to partners and customers
Seniority level
Seniority level Executive Employment type
Employment type Full-time Job function
Job function Product Management and Marketing Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Asurion by 2x Get notified about new Vice President of Product Management jobs in
Nashville, TN . Vice President, Enterprise Portfolio and Product Management
Nashville Metropolitan Area $270,000.00-$310,000.00 20 hours ago Director, Product Management - Core Connect Home
Director, Product Development - Wrangler
Director of Product Management - Construction Machinery
Technical or Sr. Technical Product Owner
Director of AI Product Management, Trilogy (Remote) - $200,000/year USD
Franklin, TN $132,825.00-$246,675.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
VP Product Management (Platforms)
role at
Asurion 2 days ago Be among the first 25 applicants Join to apply for the
VP Product Management (Platforms)
role at
Asurion Vice President, Product Management (Platforms)
Location:
Nashville, TN or Remote - USA (Bay area)
Asurion is redefining the way people care for and repair their technology, helping customers stay connected to what matters most. As we transform our offerings into a Service Experience Platform, we are focused on establishing Asurion as a premier partner by delivering indispensable products, differentiated capabilities, and a world-class customer experience that makes technology support effortless and drives long-term growth.
We are looking for a Vice President, Product Management (Platforms) to define and drive the evolution of the company’s core technology foundation, ensuring it enables scalability, reliability, and innovation across all products and services. This role is deeply strategic, cross-functional, and technically sophisticated, bridging product management, engineering, and business strategy to deliver a platform that powers the entire SaaS ecosystem, ensuring that Asurion’s products and services are scalable and deeply integrated into partner ecosystems.
This role requires a visionary product leader with a strong background in platform strategy, API ecosystems, and B2B product management, as well as a passion for delivering seamless experiences that turn customer support into a revenue-driving engine.
What You’ll Do:
Define and execute the roadmap for Asurion’s Service Experience Platform to ensure the company’s products are scalable, secure, and extensible Develop a modular, cloud-native, API-first platform that enables seamless integration with Big Tech, OEMs, and new partners, delivering capabilities that drive growth, customer loyalty, and monetization opportunities for our partners Align platform development with overall company objectives, ensuring it delivers value to both internal teams (engineering, product, design, sales) and external customers Define and prioritize platform services that power customer engagement and tech support automation, including payments/billing, identity & authentication, data pipelines, integrations workflow and orchestration, front-end platform, extensibility frameworks, and Asurion’s service experience strategy Work closely with engineering, product, customer success, and go-to-market teams to ensure platform capabilities align with market needs and customer expectations Work with engineering leadership to drive infrastructure modernization, tech stack evolution, and architectural improvements that will allow the platform the support high-growth demand and meet uptime SLAs, performance benchmarks, and compliance requirements, while also providing a strong developer experience Drive initiatives that make the platform more extensible, enabling third-party developers and partners to build integrations and apps, and oversee developer tools, APIs, SDKs, and documentation to improve usability and adoption Balance new feature development with reducing technical debt to maintain platform health, driving platform modernization efforts while ensuring a seamless migration path from legacy systems Work with product marketing, finance, and executive leadership to identify monetization opportunities for platform capabilities (e.g., API pricing models, premium platform features) and ensure platform investments align with revenue growth and cost optimization Build a world-class Product Management organization focused on platform innovation
Who You Are:
15+ years of experience in Product Management, with a strong track record in platform development, SaaS, or API-based ecosystems Experience building and scaling platform businesses, with a deep understanding of B2B integration, data infrastructure, and cloud technologies Proven success in defining and launching multi-tenant, high-scale platforms that serve enterprise customers Strong ability to work cross-functionally with engineering, product marketing, sales, and CX teams to align platform capabilities with business objectives Expertise in AI, automation, and data-driven personalization to enhance customer experiences Exceptional strategic thinking and execution skills, with a passion for delivering high-value solutions to partners and customers
Seniority level
Seniority level Executive Employment type
Employment type Full-time Job function
Job function Product Management and Marketing Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Asurion by 2x Get notified about new Vice President of Product Management jobs in
Nashville, TN . Vice President, Enterprise Portfolio and Product Management
Nashville Metropolitan Area $270,000.00-$310,000.00 20 hours ago Director, Product Management - Core Connect Home
Director, Product Development - Wrangler
Director of Product Management - Construction Machinery
Technical or Sr. Technical Product Owner
Director of AI Product Management, Trilogy (Remote) - $200,000/year USD
Franklin, TN $132,825.00-$246,675.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr