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Quality Assurance Manager, eero B2B team

Amazon, San Francisco, California, United States, 94199

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Quality Assurance Manager, eero B2B team

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Quality Assurance Manager, eero B2B team

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Amazon Description

We live in a connected world and WiFi has become a critical component of every home. eero is the first product to deliver a whole home WiFi experience using mesh technology to ensure seamless connectivity. We are committed to providing the best connectivity experience for our customers. Based in San Francisco, CA, our team focuses on delivering high-quality networking solutions. About The Role

The software QA team at eero seeks an experienced quality assurance manager to lead and expand the team responsible for validating the quality, performance, and stability of eero's software. This involves full-stack testing across physical, feature, and WiFi performance layers. The team’s insights guide product development and roadmap prioritization, working closely with hardware, connectivity, and TPM teams. The manager will balance automation and manual testing efforts, aiming to improve product quality and development speed. As a small, agile team, you will have a broad scope of responsibilities including planning hardware programs, reproducing high-priority bugs, grooming the backlog, stakeholder communication, and testing. The role is based in Los Gatos, California. Key job responsibilities

Ensure eero ships performant and stable networking products that delight customers. Monitor, facilitate, and support individual growth within your team. Prioritize requests and deliver validation within tight timelines. Build relationships with external partners and internal teams. Develop detailed schedules and technical requirements from high-level descriptions. Communicate project status clearly to diverse audiences, including executives. Estimate delivery timelines based on team velocity and workload. Champion automation initiatives for high-impact testing. Implement process improvements for your team and related groups. Provide technical leadership and hands-on testing expertise. Analyze testing and production data to identify regressions and validate features. Manage team budget, headcount, recruiting, and performance evaluations. About The Team

Interested in exploring career opportunities with eero? View all open positions at:

eero Careers Page Basic Qualifications

Bachelor’s degree in Computer Science, Engineering, or related field. 8+ years of industry experience, including 3+ years of hands-on testing and 3+ years as a QA manager. Experience in automation and manual testing management. Experience in consumer electronics and distributed systems testing. Knowledge of QA methodologies. Preferred Qualifications

Hands-on expertise in WiFi testing from the physical layer upwards. Experience automating heterogeneous client applications and embedded systems. Passion for mentoring and developing team members. Ability to manage multiple priorities in a fast-paced environment. Excellent communication skills for technical and non-technical audiences. Experience collaborating with development and business teams. Ability to analyze field data statistically and build models. Strong organizational skills for managing multiple test projects. Experience with cloud platforms and applications testing. Amazon is an equal opportunity employer. We consider qualified applicants with arrest and conviction records, and provide accommodations for applicants with disabilities. Compensation ranges from $132,000 to $228,100 annually, based on location and experience. For more details, visit

Amazon Benefits . Apply via our career site. This position remains open until filled.

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