LVMH
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Store Manager - Valley Fair
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LVMH 3 days ago Be among the first 25 applicants Join to apply for the
Store Manager - Valley Fair
role at
LVMH Marc JacobsInternational, powered bythe creative genius of Marc Jacobs, seeks a Store Manager to lead its
Valley Fair location in Santa Clara, California
The Store Manager will oversee the daily operation of the store including the overall management of the team, merchandise, and sales results. Reporting to the Regional Manager, this position is responsible for loss prevention compliance, human resources management, as well as visual merchandising presentation. The Store Manager will lead by example and deliver positive and inclusive client experiences which contribute to the overall commercial success. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Business Acumen: Lead team to achieve individual and team sales targets Implement a culture that leverages on all KPls Analyze sales figures and KPls using available data/systems to better understand performance and sales opportunities Customer Experience: Deliver excellence; strive to exceed the expectations of clients Drive the team to fully embrace a clienteling culture of building strong and long-term relationships with clients Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team Promote brand awareness, establish market/store presence through community engagement and store events In partnership with visual merchandising team, ensure store visual standards are met and maintained Support the Visual Team in planning and performing any necessary changes in visual environment Review sales frequently and take action on visual merchandising to improve sales People Management: Develop, train, and continuously motivate associates towards achieving and exceeding sales objectives Lead the recruitment process; build a talent pipeline through networking and competitive shopping Provide guidance to associates; deliver constructive feedback and learning opportunities through coaching conversations Oversee performance process for all associates and assist in establishing goals/objectives Build development plans for all employees; identify and create action plans Ensure a consistent and seamless onboarding experience for all new hires Schedule effectively to drive sales and manage the allocation of staff resources Partner with Regional Manager and Human Resources for all employee relations issues to ensure effective course of action Promote a culture of belonging; ensure that all individuals feel welcomed, valued and included Operations: Manage the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and implementing initiatives as needed Maintain store operating budget while aiming to reduce overall cost Comply with all Loss Prevention audits, cycle counts, incident reporting and inventory reconciliations to ensure annual inventory shrinkage is below company target Oversee the processing of incoming and outbound merchandise requests and shipments Develop accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees Uphold company and store standards, policies and procedures QUALIFICATIONS: Minimum of 3+ years experience managing others within a customer service environment required Proven record of motivating, developing, and coaching team members Strong analytical skills - ability to analyze retail KPIs and on-floor behaviors Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business Demonstrated verbal and written communication skills Excellent organizational, follow-up, and time management skills Passion for the Marc Jacobs brand and product offering Passionate about the customer experience Delivers Excellence - demonstrates passion and empathy, anticipates and exceeds client expectations Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs Creative & Innovative - promotes curiosity, diversity and collaboration is open to disruptive ideas Ability to connect to the customer through excellent service, strong visual presentation and business acumen Computer skills including operating a POS and navigating Microsoft Office suite Must have flexibility to work a retail schedule including evenings, weekends and holidays SALARY & BENEFITS/WHAT WE OFFER: The compensation for this position ranges from
$80,000 - $85,000 (annually) plus bonus. The rate of pay offered will be dependent upon candidates relevant skills and experience. In addition, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands. ABOUT MARC JACOBS For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all. EEO STATEMENT Marc Jacobs International was founded on Marcs vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you dont meet all of the listed qualifications. Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales, General Business, and Education Industries
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Store Manager - Valley Fair
role at
LVMH 3 days ago Be among the first 25 applicants Join to apply for the
Store Manager - Valley Fair
role at
LVMH Marc JacobsInternational, powered bythe creative genius of Marc Jacobs, seeks a Store Manager to lead its
Valley Fair location in Santa Clara, California
The Store Manager will oversee the daily operation of the store including the overall management of the team, merchandise, and sales results. Reporting to the Regional Manager, this position is responsible for loss prevention compliance, human resources management, as well as visual merchandising presentation. The Store Manager will lead by example and deliver positive and inclusive client experiences which contribute to the overall commercial success. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Business Acumen: Lead team to achieve individual and team sales targets Implement a culture that leverages on all KPls Analyze sales figures and KPls using available data/systems to better understand performance and sales opportunities Customer Experience: Deliver excellence; strive to exceed the expectations of clients Drive the team to fully embrace a clienteling culture of building strong and long-term relationships with clients Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team Promote brand awareness, establish market/store presence through community engagement and store events In partnership with visual merchandising team, ensure store visual standards are met and maintained Support the Visual Team in planning and performing any necessary changes in visual environment Review sales frequently and take action on visual merchandising to improve sales People Management: Develop, train, and continuously motivate associates towards achieving and exceeding sales objectives Lead the recruitment process; build a talent pipeline through networking and competitive shopping Provide guidance to associates; deliver constructive feedback and learning opportunities through coaching conversations Oversee performance process for all associates and assist in establishing goals/objectives Build development plans for all employees; identify and create action plans Ensure a consistent and seamless onboarding experience for all new hires Schedule effectively to drive sales and manage the allocation of staff resources Partner with Regional Manager and Human Resources for all employee relations issues to ensure effective course of action Promote a culture of belonging; ensure that all individuals feel welcomed, valued and included Operations: Manage the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and implementing initiatives as needed Maintain store operating budget while aiming to reduce overall cost Comply with all Loss Prevention audits, cycle counts, incident reporting and inventory reconciliations to ensure annual inventory shrinkage is below company target Oversee the processing of incoming and outbound merchandise requests and shipments Develop accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees Uphold company and store standards, policies and procedures QUALIFICATIONS: Minimum of 3+ years experience managing others within a customer service environment required Proven record of motivating, developing, and coaching team members Strong analytical skills - ability to analyze retail KPIs and on-floor behaviors Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business Demonstrated verbal and written communication skills Excellent organizational, follow-up, and time management skills Passion for the Marc Jacobs brand and product offering Passionate about the customer experience Delivers Excellence - demonstrates passion and empathy, anticipates and exceeds client expectations Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs Creative & Innovative - promotes curiosity, diversity and collaboration is open to disruptive ideas Ability to connect to the customer through excellent service, strong visual presentation and business acumen Computer skills including operating a POS and navigating Microsoft Office suite Must have flexibility to work a retail schedule including evenings, weekends and holidays SALARY & BENEFITS/WHAT WE OFFER: The compensation for this position ranges from
$80,000 - $85,000 (annually) plus bonus. The rate of pay offered will be dependent upon candidates relevant skills and experience. In addition, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands. ABOUT MARC JACOBS For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all. EEO STATEMENT Marc Jacobs International was founded on Marcs vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you dont meet all of the listed qualifications. Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales, General Business, and Education Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing Referrals increase your chances of interviewing at LVMH by 2x Get notified about new Store Manager jobs in
Santa Clara, CA . San Jose, CA $85,000.00-$100,000.00 12 hours ago Santa Clara, CA $80,000.00-$85,000.00 2 days ago San Jose, CA $75,000.00-$85,000.00 2 weeks ago San Jose, CA $62,000.00-$77,000.00 1 week ago San Jose, CA $68,640.00-$77,000.00 1 week ago San Jose, CA $70,200.00-$81,700.00 2 days ago Store Manager, Santa Clara/San Francisco
Milpitas, CA $70,200.00-$82,000.00 3 weeks ago San Jose, CA $95,000.00-$100,000.00 1 week ago San Jose, CA $62,000.00-$77,000.00 3 weeks ago Milpitas, CA $71,136.00-$75,136.00 5 days ago Milpitas, CA $105,000.00-$110,000.00 2 months ago San Francisco Bay Area $25.00-$27.50 1 month ago San Jose, CA $90,000.00-$110,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr