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Intuit Inc.

Group Product Manager, QuickBooks Live: Business Tax & Compliance Services

Intuit Inc., Mountain View, California, us, 94039

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Intuit, a leading global financial technology platform, is seeking a

Group Product Manager

to lead the

QuickBooks Live

team focused on business tax and compliance services. This role offers a unique opportunity to shape the future of human-assisted software and its integration with AI technology. The position involves working with cross-functional teams to design and optimize market-leading productized service experiences within the QB Live portfolio.

In this role, you will leverage customer insights, data, and cutting-edge technologies to craft product and service innovations that simplify tax and compliance needs for SMBs via QuickBooks, delivering benefits of no work and complete confidence. You will work with a team of innovative accounting experts, product managers, service experience managers, and designers to define how to deliver customer benefits through this partnership. The ideal candidate will have extensive experience in product management, particularly in technology-driven, AI-powered services.

Key focus areas include developing deep customer empathy, fostering cross-functional partnerships, implementing agile methodologies, and driving operational efficiency. The role demands excellence in stakeholder management, team leadership, and data-driven decision-making.

QuickBooks Live, a four-year-old startup within Intuit, has become an industry-leading bookkeeping and tax service that pairs qualified experts with small businesses choosing QuickBooks. The team is transforming the expert service industry, with ambitions to build the world’s most trusted AI-powered Expert platform. We are expanding the QuickBooks Live portfolio to connect small businesses with expertise across bookkeeping, payroll, and tax services, iterating quickly to optimize product-market fit, building a foundation to scale, and expanding globally.

Responsibilities

Define, articulate, and communicate strategic vision for QuickBooks Live's Tax and compliance domain.

Develop and evangelize long-term and mid-term product strategies, including features, growth plans, and capability development.

Partner with GTM, Customer Success, and Service Delivery teams to define product features, positioning, and delivery plans.

Develop deep customer empathy through research and translate insights into innovative solutions.

Foster cross-functional partnerships to align strategies with business objectives.

Lead scoping, planning, and delivery of product initiatives.

Cultivate a culture of learning and experimentation.

Recruit, mentor, and lead a team of product managers.

Establish and track KPIs.

Minimum Qualifications

8+ years in product management with a proven track record.

Experience leading cross-functional teams.

Platform mindset for scalable solutions.

Strong customer-centric approach.

Excellent operational skills.

Strong verbal and written communication skills.

Understanding of technical concepts.

Bachelor's degree in Business, Technology, or related field.

MBA or advanced degree preferred.

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