Metrics Analyst

Summary The Metrics Analyst supports by collecting, analyzing, and reporting data to evaluate the effectiveness of communications, outreach, and engagement initiatives. This role translates complex data into actionable insights that inform strategic communications and decision-making.

Responsibilities

Collect and analyze metrics from digital platforms, media monitoring tools, and engagement activities

Develop dashboards, reports, and briefings for leadership and stakeholders

Measure performance of communications campaigns and outreach initiatives

Translate quantitative and qualitative data into clear, actionable insights

Collaborate with communications and digital teams to align metrics with strategy

Support continuous improvement through data-driven recommendations

Maintain data accuracy, documentation, and reporting schedules

Qualifications

Bachelor’s degree in Analytics, Communications, Business, Data Science, or related field

3+ years of experience in metrics, analytics, or performance reporting

Strong analytical, problem-solving, and data visualization skills

Experience with dashboards, reporting tools, and digital analytics platforms

Ability to communicate insights clearly to non-technical audiences

Experience supporting communications or public affairs metrics preferred

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