Manulife Financial
As an AI Delivery Program Consultant, you will lead the successful delivery of AI-driven projects by defining scope, strategy, and requirements while ensuring alignment with client objectives. This role involves managing budgets, schedules, and risks, fostering strong stakeholder relationships, and maintaining clear communication across teams. You will oversee project milestones, resource planning, and vendor compliance, while applying proven project management methodologies to drive quality outcomes. With a focus on strategic thinking and technical understanding, you’ll play a key role in shaping innovative solutions that meet business needs and deliver measurable impact.
Position Responsibilities
Works with clients to define and manage the scope, strategy, requirements and implementation of projects.
Ensures that assigned projects are completed within budgets and schedules while meeting client business objectives.
Identifies, analyzes, mitigates, documents, and controls project risks.
Provides effective and regular communication within the project team, stakeholders, sponsors and management.
Identifies resourcing needs for the project and establishes roles, expectations, and goals with team members.
Participates in negotiation of contract terms and conditions and ensures compliance with contract terms for project consultants and vendors.
Identifies project issues that impact project delivery and escalates to management.
Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
Manages multiple small and/or medium-sized projects ensuring project deliverables are brought in on time, within budget and quality targets.
Assists in hiring project staff, and developing, motivating, coaching, advising and managing the project team.
Manages the technical components of the project or acts as the manager of personnel, including evaluating personnel.
Liaises between project team, project sponsor, and client group.
Establishes and maintains relationships with relevant client stakeholders, providing day‑to‑day contact on project status and changes.
Decision Authority
Provides professional advice – takes a lead role of process or program execution
Is accountable for own work and contributes to setting standards through expertise in own job discipline that impact others’ deliverables
Work is guided by cascaded policies or business plans
May lead medium to large size projects or work streams with moderate resource requirements, risk and/or complexity with multiple teams representing different interests
Required Qualifications
8+ years of progressive experience in AI or Machine Learning Projects
Bachelor's or above
Preferred Qualifications
Ability to think strategically, assess alternatives for short‑and long‑term impacts and act decisively
Experience working with project planning and tracking tools
Ability to effectively apply project management methodologies and ensure that the necessary technical skills are included with the project team and utilized appropriately
Some knowledge of technology platforms and environments
Good understanding of annuity products, administration compliance, operations and systems including business desktop applications (e.g., Microsoft Office), and relevant financial products
Experience using a defined project management and/or SDLC methodology
Understanding of Managed Service Provider ticketing and Alert Management Systems
When you join our team
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
#LI-Hybrid
マニュライフとジョン・ハンコックについて マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ をご覧ください。
マニュライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 recruitment@manulife.com までご連絡をお願いします。
Referenced Salary Location Boston, Massachusetts
Working Arrangement ハイブリッド勤務
Salary Range $107,450.00 USD - $199,550.00 USD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr
Position Responsibilities
Works with clients to define and manage the scope, strategy, requirements and implementation of projects.
Ensures that assigned projects are completed within budgets and schedules while meeting client business objectives.
Identifies, analyzes, mitigates, documents, and controls project risks.
Provides effective and regular communication within the project team, stakeholders, sponsors and management.
Identifies resourcing needs for the project and establishes roles, expectations, and goals with team members.
Participates in negotiation of contract terms and conditions and ensures compliance with contract terms for project consultants and vendors.
Identifies project issues that impact project delivery and escalates to management.
Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
Manages multiple small and/or medium-sized projects ensuring project deliverables are brought in on time, within budget and quality targets.
Assists in hiring project staff, and developing, motivating, coaching, advising and managing the project team.
Manages the technical components of the project or acts as the manager of personnel, including evaluating personnel.
Liaises between project team, project sponsor, and client group.
Establishes and maintains relationships with relevant client stakeholders, providing day‑to‑day contact on project status and changes.
Decision Authority
Provides professional advice – takes a lead role of process or program execution
Is accountable for own work and contributes to setting standards through expertise in own job discipline that impact others’ deliverables
Work is guided by cascaded policies or business plans
May lead medium to large size projects or work streams with moderate resource requirements, risk and/or complexity with multiple teams representing different interests
Required Qualifications
8+ years of progressive experience in AI or Machine Learning Projects
Bachelor's or above
Preferred Qualifications
Ability to think strategically, assess alternatives for short‑and long‑term impacts and act decisively
Experience working with project planning and tracking tools
Ability to effectively apply project management methodologies and ensure that the necessary technical skills are included with the project team and utilized appropriately
Some knowledge of technology platforms and environments
Good understanding of annuity products, administration compliance, operations and systems including business desktop applications (e.g., Microsoft Office), and relevant financial products
Experience using a defined project management and/or SDLC methodology
Understanding of Managed Service Provider ticketing and Alert Management Systems
When you join our team
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
#LI-Hybrid
マニュライフとジョン・ハンコックについて マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ をご覧ください。
マニュライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 recruitment@manulife.com までご連絡をお願いします。
Referenced Salary Location Boston, Massachusetts
Working Arrangement ハイブリッド勤務
Salary Range $107,450.00 USD - $199,550.00 USD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr