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Tocaya Modern Mexican

BOH Supervisor

Tocaya Modern Mexican, Santa Monica, California, United States, 90403

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We are looking for future leaders who are ready to grow with our brand!

At Tocaya we use bold flavors and the best ingredients to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten‑free.

Our methods and flavor‑focused menu inspire a growing group of loyal guests who join us multiple times a week, eager to introduce the Tocaya experience to their friends as well.

The Supervisor is responsible for assisting the Executive Chef and General Manager in maintaining a positive environment and setting a positive tone and flow for the shift. Supervisors are responsible for overseeing opening/closing setup and procedures, perform daily food safety and quality checks, and lead pre‑shift meetings. Supervisors should also be fully capable of interviewing, hiring and training staff, submitting nightly reporting (including large monetary handling), and being fully versed in, and capable of performing, all positions as needed in addition to assisting guests and handling guest complaints.

Setting the tone A Successful Supervisor:

Knows the importance of leading a team with positivity and "leaving our baggage at the door."

Uses pre-shifts to inform our team of any menu changes or special events and to motivate them before a shift

Establishes effective and positive communication with all team members

Store Operations

Maintains a clean, organized and stocked environment

Performs successful opening and closing procedures of the store, including set up, break down, and prep and distribution of all catering orders

Assists the General Manager in ensuring that the store maintains customer service standards and team members adhere to meal and break policies

Ensures all cash handling procedures are upheld. Is accountable for store funds while running a shift

Assigns duties to staff during shifts

Consistently sets an example for all team members by adhering to and enforcing policies

Effectively implements new menu rollouts and educates team members on said rollouts

Promotes and enforces safe work practices, maintaining safety standards and procedures in the restaurant and filing appropriate reports for any incidents that occur

Reports potential safety hazards and operational inconsistencies

Product

Tastes products during the shift for quality control

Follows and enforces all company recipes/procedures/processes

Ensures all team members have the most up to date menu and SOP knowledge

Qualifications

Basic computer skills required

Capable of working overtime, weekends, evenings, and special events as needed

Must be well organized, capable of multitasking, and extremely detail oriented

Must have excellent verbal and written communication skills

Knowledge of the industry and relevant health and safety regulations. Current manager food handler card

Has leadership skills and ability to make decisions quickly and under pressure

Requirements

Must be able to lift up to 50 lbs, and frequently lift and bend from the waist

Must be able to stand for long periods

This position requires frequent use of hands and arms in repetitive motions

Must be able to adjust vision to both day and night lighting, and be able to focus on both distant and close ranges

Regularly required to handle hot food and alcoholic beverages

High school diploma or GED is preferred

Pay rate: $19.55 + Tips

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