Forefront Dermatology
Overview
The Clinic Triage Specialist is the point of contact for patients and supporting medical professionals to address and coordinate ongoing medical care for patients. This is a full-time position and will work: Monday-Thursday 9:00a-5:00p, Friday 9:00a-3:00p Responsibilities
Triage and document all incoming clinical phone calls including patient calls for emergencies or questions involving their care and pharmacy calls, medication clarifications, drug interactions to support quality patient care Communicate information on behalf of physicians, physician assistants and nurse practitioners to patients as directed Document messages in patient chart as needed Manage new, renewal, and/or refill prescriptions for patients via EMR system and checking all prior disbursement to patient Adherence to compliance and completion of compliance training Performs other related duties as assigned Qualifications
Education Must have high school diploma or general education degree (GED) 3 years related clinical or complex scheduling experience preferably in Dermatology or a similar specialty RN required Knowledge, Skills and Abilities Must be detail oriented Must have excellent communication skills and the ability to communicate effectively orally and in writing Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change Must possess excellent leadership, organizational, and computer skills Ability to work effectively and cooperatively with staff, board, clients, and the public Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness Ability to maintain confidentiality of information For this position, the base pay range is $23,000 - $26,000 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training. Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them. Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.
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The Clinic Triage Specialist is the point of contact for patients and supporting medical professionals to address and coordinate ongoing medical care for patients. This is a full-time position and will work: Monday-Thursday 9:00a-5:00p, Friday 9:00a-3:00p Responsibilities
Triage and document all incoming clinical phone calls including patient calls for emergencies or questions involving their care and pharmacy calls, medication clarifications, drug interactions to support quality patient care Communicate information on behalf of physicians, physician assistants and nurse practitioners to patients as directed Document messages in patient chart as needed Manage new, renewal, and/or refill prescriptions for patients via EMR system and checking all prior disbursement to patient Adherence to compliance and completion of compliance training Performs other related duties as assigned Qualifications
Education Must have high school diploma or general education degree (GED) 3 years related clinical or complex scheduling experience preferably in Dermatology or a similar specialty RN required Knowledge, Skills and Abilities Must be detail oriented Must have excellent communication skills and the ability to communicate effectively orally and in writing Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change Must possess excellent leadership, organizational, and computer skills Ability to work effectively and cooperatively with staff, board, clients, and the public Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness Ability to maintain confidentiality of information For this position, the base pay range is $23,000 - $26,000 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training. Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them. Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.
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