Kettle Cuisine
At the heart of our company is a deep passion for creating fresh, healthy, and artisan-quality food that brings people together. We honor the craft of artisan cooking—using scratch-made stocks, hand-chopped herbs, and only the highest-quality ingredients—complemented by cutting-edge technology. This allows us to deliver consistently safe, exceptional products on a large scale.
But it’s not just about the food. Our culture is built on principles that shape how we grow, both as individuals and as a team. One of our core values, Honoring Development, guides us to actively seek out, celebrate, and nurture one another’s talents, strengths, and interests. By fostering each other’s growth, we strengthen our relationships and capabilities, driving both personal and professional success.
We also believe in Honoring Each Other. We surround ourselves with passionate people who share our love for great food. Through mutual respect and collaboration, we create an environment where employees are empowered to thrive, building trusting, and rewarding relationships with our clients, partners, and one another.
If you're looking for a place where your skills, passion, and ideas can flourish, we invite you to explore the opportunities available within our dynamic and supportive team.
Job Summary
The Food Safety & Quality Assurance Supervisor is responsible for developing, planning and assisting the Quality Assurance Manager in the QA and Food Safety activities in support of Kettle Cuisine’s quality assurance operations and goals. Ensuring that company standards are exceeded with a targeted emphasis on continuous improvement, providing support, structure and documented formalized training for employees within the organization in all areas. The position requires a hands-on, self-starter with the ability to motivate and lead subordinates and others on the second shift. The Quality Assurance Supervisor must be a skilled communicator who can convey information, ideas and policy to all levels within the organization. In the absence of the FS&QA Supervisor, the duties will be performed by either the Quality Assurance Manager or Director or as prescribed by the company’s organizational chart. Kettle Cuisine takes the utmost pride in its products and expects each employee to do the same with their work. Duties and Responsibilities
Organize and Coordinate QA activities of the second shift respective Teams Serve as Food Safety Management System Team Leader to ensure the training of Food Safety Team Members, ensure that the Food Safety System is established, implemented, maintained; Prerequisite Programs, HACCP and HARPC (Preventive Controls), GMPs, SSOPs, GFSI, USDA, NOP and GFCO guidelines and policies are adhered to Lead the internal auditing program Ensure audit readiness for all Internal Quality Audits, SQF, GFCO, FDA, USDA, NOP and all other 3 rd Party audits, and respond to findings with Preventive and Corrective Actions Lead the execution of cultural changes and activities needed to support Continuous Improvement and QA&FS Initiatives on the second shift Provide day-to-day leadership to QA&FS Departments and act as the primary liaison to outside laboratories, and to external regulatory agencies (FDA, USDA) Ensure effective review, monitoring of QA and Production Records and escalate as needed Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives Ability to drive positive change in both processes and systems and culture Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant-dashboard rollup Support Interviewing processes Key Responsibilities: Participate in Foreign Material & Customer Complaints investigations Actively work with Operations to reduce Customer Complaints trends QA Program Implementation Mentor and Develop QA Technicians Apply corrective actions in a timely manner when needed Lead and participate in product disposition assessments Collaborate with all the departments Investigate non-conformances and internal deviations Ensure internal programs are being followed as instructed Scheduling, Timecard Review and Approval Maintain deployment schedule, assign staff and resources when necessary Required Skills
BS Degree in Food Science is preferred Minimum of 5 years of experience in the Food Industry or related industry 2 to 3 years in quality supervisory role Demonstrated excellence in driving consistently strong profitable sales growth Experience working on Quality Assurance Strong written and verbal communication and presentation skills HACCP & PCQI Certified SQF, USDA and FDA experience is preferred Knowledge of Statistical Process Control, HACCP, Sanitation, and Hygienic design Knowledge of Lean Manufacturing concepts and Strong Defect Root Cause Analysis process Financial and business acumen Required Attributes Self-starter able to conceptualize and drive initiatives forward Positive attitude and motivated by contributing to the overall success of the team Able to develop strong relationships with internal and external stakeholders Creative problem-solving skills Strong attention to detail, well organized and able to juggle many projects at once Comfortable moving at a fast pace and in ambiguous environments Passionate about food Willing to address difficult situations head on with patience and respect Able to work Monday through Friday 8+ hours per day, 40+ hours per week and weekends during soup season or as needed Supervisory Responsibility
Model and support Kettle’s Core Values and safety culture Manage performance of all team members Build a strong, committed, and collaborative team Develop individual team members & their careers Conduct annual reviews and PDPs for all direct team members Create a culture of accountability & performance Drive a focus on quality and continuous improvement Plan work, track results and resolve variances Americans with Disabilities Act
Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. Core Values
Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day. Honor Food
– We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle Honor Each Other
– We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners Honor Development
– We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team Honor Innovation
– We continually strive for creative and sustainable ways to achieve excellence Pay Range for Quality Assurance Supervisor
The Quality Assurance Supervisor base pay range$80,000 - 100,000 USD/annually.The listed salary range represents Kettle Cuisine’s good faith estimate for this position and represents the minimum and maximum fornew hire salaries for the Everett, WA location only. Ranges will be reviewed on a regular basis. An employee’srate of pay within the range is determined by their qualifications, relevant experience, and demonstrated performance over time.In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team membersas a part of any final offer. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth.The Quality Assurance Supervisor position is eligible for our comprehensive benefits package and is eligible for the annual discretionarybonus program up to 10%. Kettle Cuisine and all its legal entities comply with all federal, state,and local minimum wage laws.
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The Food Safety & Quality Assurance Supervisor is responsible for developing, planning and assisting the Quality Assurance Manager in the QA and Food Safety activities in support of Kettle Cuisine’s quality assurance operations and goals. Ensuring that company standards are exceeded with a targeted emphasis on continuous improvement, providing support, structure and documented formalized training for employees within the organization in all areas. The position requires a hands-on, self-starter with the ability to motivate and lead subordinates and others on the second shift. The Quality Assurance Supervisor must be a skilled communicator who can convey information, ideas and policy to all levels within the organization. In the absence of the FS&QA Supervisor, the duties will be performed by either the Quality Assurance Manager or Director or as prescribed by the company’s organizational chart. Kettle Cuisine takes the utmost pride in its products and expects each employee to do the same with their work. Duties and Responsibilities
Organize and Coordinate QA activities of the second shift respective Teams Serve as Food Safety Management System Team Leader to ensure the training of Food Safety Team Members, ensure that the Food Safety System is established, implemented, maintained; Prerequisite Programs, HACCP and HARPC (Preventive Controls), GMPs, SSOPs, GFSI, USDA, NOP and GFCO guidelines and policies are adhered to Lead the internal auditing program Ensure audit readiness for all Internal Quality Audits, SQF, GFCO, FDA, USDA, NOP and all other 3 rd Party audits, and respond to findings with Preventive and Corrective Actions Lead the execution of cultural changes and activities needed to support Continuous Improvement and QA&FS Initiatives on the second shift Provide day-to-day leadership to QA&FS Departments and act as the primary liaison to outside laboratories, and to external regulatory agencies (FDA, USDA) Ensure effective review, monitoring of QA and Production Records and escalate as needed Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives Ability to drive positive change in both processes and systems and culture Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant-dashboard rollup Support Interviewing processes Key Responsibilities: Participate in Foreign Material & Customer Complaints investigations Actively work with Operations to reduce Customer Complaints trends QA Program Implementation Mentor and Develop QA Technicians Apply corrective actions in a timely manner when needed Lead and participate in product disposition assessments Collaborate with all the departments Investigate non-conformances and internal deviations Ensure internal programs are being followed as instructed Scheduling, Timecard Review and Approval Maintain deployment schedule, assign staff and resources when necessary Required Skills
BS Degree in Food Science is preferred Minimum of 5 years of experience in the Food Industry or related industry 2 to 3 years in quality supervisory role Demonstrated excellence in driving consistently strong profitable sales growth Experience working on Quality Assurance Strong written and verbal communication and presentation skills HACCP & PCQI Certified SQF, USDA and FDA experience is preferred Knowledge of Statistical Process Control, HACCP, Sanitation, and Hygienic design Knowledge of Lean Manufacturing concepts and Strong Defect Root Cause Analysis process Financial and business acumen Required Attributes Self-starter able to conceptualize and drive initiatives forward Positive attitude and motivated by contributing to the overall success of the team Able to develop strong relationships with internal and external stakeholders Creative problem-solving skills Strong attention to detail, well organized and able to juggle many projects at once Comfortable moving at a fast pace and in ambiguous environments Passionate about food Willing to address difficult situations head on with patience and respect Able to work Monday through Friday 8+ hours per day, 40+ hours per week and weekends during soup season or as needed Supervisory Responsibility
Model and support Kettle’s Core Values and safety culture Manage performance of all team members Build a strong, committed, and collaborative team Develop individual team members & their careers Conduct annual reviews and PDPs for all direct team members Create a culture of accountability & performance Drive a focus on quality and continuous improvement Plan work, track results and resolve variances Americans with Disabilities Act
Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. Core Values
Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day. Honor Food
– We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle Honor Each Other
– We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners Honor Development
– We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team Honor Innovation
– We continually strive for creative and sustainable ways to achieve excellence Pay Range for Quality Assurance Supervisor
The Quality Assurance Supervisor base pay range$80,000 - 100,000 USD/annually.The listed salary range represents Kettle Cuisine’s good faith estimate for this position and represents the minimum and maximum fornew hire salaries for the Everett, WA location only. Ranges will be reviewed on a regular basis. An employee’srate of pay within the range is determined by their qualifications, relevant experience, and demonstrated performance over time.In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team membersas a part of any final offer. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth.The Quality Assurance Supervisor position is eligible for our comprehensive benefits package and is eligible for the annual discretionarybonus program up to 10%. Kettle Cuisine and all its legal entities comply with all federal, state,and local minimum wage laws.
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