Arizona Grand Resort & Spa
Server Assistant - Oasis Waterpark
Arizona Grand Resort & Spa, Phoenix, Arizona, United States, 85003
Summary of Position
The Oasis Server Assistant is responsible for assisting in the service of limited food and/or non-alcoholic beverages; performed in a fun, friendly, courteous, helpful, timely and professional manner resulting in a high level of guest satisfaction.
Essential Functions
Picking up towels, keeping areas clean
Delivering water as necessary
Help deliver food orders to guests, pull towel bins, and retrieve ice for the bar.
Clear garbage around the park
Assist guests to find seating
Assist lifeguards stock towels
And perform all other duties as assigned by the managers of the Oasis and/or the General Manager.
Qualifications Education: NA
Experience: NA
Certificates or Licenses: Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification
Knowledge, Skills, and Abilities
Ability to work outside in all weather conditions
Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards
Personal Characteristics
Behaves ethically
Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job
Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.
Source: Hospitality Online
#J-18808-Ljbffr
Essential Functions
Picking up towels, keeping areas clean
Delivering water as necessary
Help deliver food orders to guests, pull towel bins, and retrieve ice for the bar.
Clear garbage around the park
Assist guests to find seating
Assist lifeguards stock towels
And perform all other duties as assigned by the managers of the Oasis and/or the General Manager.
Qualifications Education: NA
Experience: NA
Certificates or Licenses: Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification
Knowledge, Skills, and Abilities
Ability to work outside in all weather conditions
Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards
Personal Characteristics
Behaves ethically
Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job
Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.
Source: Hospitality Online
#J-18808-Ljbffr