MidFirst Bank
Personal Banker - Moneyline Contact Center
MidFirst Bank, Oklahoma City, Oklahoma, United States, 73116
MidFirst Bank is seeking energetic individuals with excellent communication skills who enjoy helping others in a team-oriented, contact center environment. Personal Bankers are responsible for handling a wide variety of calls regarding banking products and services. The successful candidate will be responsible for handling new and existing customer inquiries while providing quality service to our customers in an enthusiastic, responsive and articulate manner.
Full Time- OKC- Onsite
Required shift:
Full Time position – Onsite position/ Shift Hours-- 10am to 7pm and 12pm to 9pm (M-F).
Individuals are required to work rotating weekends which include Saturday and Sunday.
$5.00/Shift differential are available for certain hours:
Monday through Friday from 6pm – 9pm. Saturday from 1pm to 6pm and Sunday from 12p to 4p.
Position Requirements Candidates must possess PC skills with the ability to toggle between multiple systems, good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations.
Previous experience in a customer service or call‑center environment is preferred.
Preferred Skills
Knowledge of banking products and procedures are a plus.
Typing test required 30 wpm.
Bilingual (fluent verbal and written Spanish) skills are a plus.
Bilingual assessment required / If passed additional $2.00 per hour.
Benefits
Comprehensive compensation package – medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
On the job training
Friendly business casual atmosphere
Eligible for a Sign on Bonus
Eligible for an Anniversary Bonus after (1yr- $1500 & 3yr- $5,000) less applicable taxes
Qualifications Education:
High School (required)
Experience:
Bilingual Skills – English & Spanish (preferred)
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Full Time- OKC- Onsite
Required shift:
Full Time position – Onsite position/ Shift Hours-- 10am to 7pm and 12pm to 9pm (M-F).
Individuals are required to work rotating weekends which include Saturday and Sunday.
$5.00/Shift differential are available for certain hours:
Monday through Friday from 6pm – 9pm. Saturday from 1pm to 6pm and Sunday from 12p to 4p.
Position Requirements Candidates must possess PC skills with the ability to toggle between multiple systems, good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations.
Previous experience in a customer service or call‑center environment is preferred.
Preferred Skills
Knowledge of banking products and procedures are a plus.
Typing test required 30 wpm.
Bilingual (fluent verbal and written Spanish) skills are a plus.
Bilingual assessment required / If passed additional $2.00 per hour.
Benefits
Comprehensive compensation package – medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
On the job training
Friendly business casual atmosphere
Eligible for a Sign on Bonus
Eligible for an Anniversary Bonus after (1yr- $1500 & 3yr- $5,000) less applicable taxes
Qualifications Education:
High School (required)
Experience:
Bilingual Skills – English & Spanish (preferred)
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr