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SFBCIC

Senior Help Desk Lead - Advanced IT Support & Mentoring

SFBCIC, Centennial, Colorado, United States

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A technology service provider based in Colorado is seeking a Help Desk Manager. This role involves providing advanced technical support to end users, managing Help Desk staffing and operations, and mentoring junior staff. The ideal candidate should have at least 5 years of experience in a Help Desk environment, along with an Associate's degree in Information Technology or a related field. A strong technical aptitude and excellent communication skills are essential for success in this position. #J-18808-Ljbffr