Five Below
About Five Below
Five Below is a dynamic retail brand delivering a fun and engaging shopping experience with unique, trendy, and affordable products. The company fosters a vibrant, inclusive culture that thrives on creativity, energy, and innovation. Role Summary
Customer Experience Manager – Tulsa, OK – Full‑time, on‑site. Oversee and enhance the shopper experience, ensuring exceptional customer service and a welcoming store environment. Responsibilities
Manage and motivate the store team Resolve customer inquiries and advance customer satisfaction Implement company initiatives and organize merchandising and operational tasks Drive team performance to meet and exceed store goals Qualifications
Strong customer service, problem‑solving, and relationship‑building skills Proven ability to manage, motivate, and develop a team; effective communication and leadership capabilities Capacity to handle multiple priorities, organize tasks effectively, and maintain a high‑energy, efficient work environment Familiarity with retail operations, merchandising, and sales strategies to achieve performance goals Proactive, flexible approach with innovative thinking and problem‑solving skills in a dynamic, fast‑paced environment High school diploma or equivalent required; some college education or additional certifications are a plus Previous retail or management experience is preferred but not mandatory Employment Details
Mid‑Senior level • Full‑time • Retail • Tulsa, OK
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Five Below is a dynamic retail brand delivering a fun and engaging shopping experience with unique, trendy, and affordable products. The company fosters a vibrant, inclusive culture that thrives on creativity, energy, and innovation. Role Summary
Customer Experience Manager – Tulsa, OK – Full‑time, on‑site. Oversee and enhance the shopper experience, ensuring exceptional customer service and a welcoming store environment. Responsibilities
Manage and motivate the store team Resolve customer inquiries and advance customer satisfaction Implement company initiatives and organize merchandising and operational tasks Drive team performance to meet and exceed store goals Qualifications
Strong customer service, problem‑solving, and relationship‑building skills Proven ability to manage, motivate, and develop a team; effective communication and leadership capabilities Capacity to handle multiple priorities, organize tasks effectively, and maintain a high‑energy, efficient work environment Familiarity with retail operations, merchandising, and sales strategies to achieve performance goals Proactive, flexible approach with innovative thinking and problem‑solving skills in a dynamic, fast‑paced environment High school diploma or equivalent required; some college education or additional certifications are a plus Previous retail or management experience is preferred but not mandatory Employment Details
Mid‑Senior level • Full‑time • Retail • Tulsa, OK
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