Analyst, Quality Assurance - Receiving

Job Summary The primary purpose of this position is to physically unpack valuable packages, verify documentation, inspect contents, tag, loop and enter attributes in the GEM system.

Key Duties, Responsibilities and Accountabilities

Receive valuable packages and ensure the documentation for each shipment and the physical items match;

Open and inspect job bags, ensure there’s no empty flutes, weigh each piece and record information on vendor’s invoice, verify GIA Certs have been added to GEM, verify stock # stamp against paperwork and GEM, check Bill of Materials (quantity, metal fineness) in the GEM system, tag each piece, print and affix label to tags;

Ensure the accuracy of merchandise received as well as moved out to QA and GA;

Systematically record all incoming merchandise and reconcile against shipments;

Handle and pack all jewelry and components for internal movement (place pieces into membrane boxes or wrap items in trans-wrap/pink bags, place internal package into a clear plastic job bag and apply coloured code identifier to outside of bag by product type);

Transfer job bags to GA WIP or QA WIP;

Verify circulating stock to assure the tag corresponds the product;

Match circulating stock to stock number and item description in Gem;

Control the outflow of goods to meet regular scheduled processing times;

Identify exceptions to standard process flow movement to improve team efficiencies;

Report merchandise movement activity;

Maintain movement records;

Monitor packing supplies, request additional supplies as necessary with internal teams;

Perform monthly physical inventory to ensure accountability of all merchandise in the receiving area; research and resolve any discrepancies;

Enforce company-wide compliance, in accordance with applicable policies and procedures relating to property movement, working and storing of merchandise; and

Perform additional administrative duties as necessary.

Job Qualifications

2 years related work experience, luxury retail preferred;

Bachelor’s degree;

Strong organizational skills to manage inventory and associated documentation and materials;

Must be team oriented and able to create strong relationships with all cross-functional teams;

Proficient computer skills required, MS Office applications (Outlook, Excel);

Graduate Gemologist, gemstone, jewelry and vault knowledge a plus.

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