Capital One
Senior Associate, Product Management - Client Acquisition & Management Experienc
Capital One, Charlotte, North Carolina, United States, 28245
Senior Associate, Product Management - Client Acquisition & Management Experiences
Join to apply for the Senior Associate, Product Management - Client Acquisition & Management Experiences role at Capital One
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team:
The Commercial (CML) Client Evaluations and Decisioning Product Team crafts core solutions designed to empower our associates to identify new clients, deepen existing relationships, and strategically offer products and services that precisely address our clients’ needs.
In this role, you will be pivotal in building best-in-class user experiences, developing predictive models and rich insights to promote business intelligence, and establishing the robust data foundations necessary for cutting-edge AI innovation. Your work will directly unlock massive associate efficiency, drive growth and improve the CML Bank’s ability to deliver an amazing client experience.
We are seeking a strong problem solver and self-starter with a proven ability to partner with and influence stakeholders across large organizations. Ideal candidates have a strong capacity to plan, execute, and deliver results, translating complex client and associate requirements into high-value, streamlined product solutions. You’ll partner closely with key internal groups—including Sales & Operations Teams, Relationship Managers, Treasury Management Consultants, Capital Markets Associates, CML Business Analysts, and cross-functional Product, Tech, and Design teams.
As part of the Product Management - Commercial Banking team, you will:
Deliver products to support the strategy and operations for a Top 10 Commercial Bank
Craft strategies that equip the Bank to deliver tailored solutions for clients, build a world class team of financial advisors, and enable a market-leading operation for the origination and management of loans, treasury, and capital markets products
Build “always on” technologies to increase profitability and empower associates
Reduce operational risks through strengthening controls and monitoring of key processes
Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners in the ecosystem to deliver shared outcomes
Capital One Product Framework:
Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused – Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership – Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
Bachelor’s degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process
At this time, Capital One not sponsor a new applicant for employment authorization for this position.
Salary: Charlotte, NC: $99,100 - $113,100 for Sr. Associate, Product Management
McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management
Richmond, VA: $99,100 - $113,100 for Sr. Associate, Product Management
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑910 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team:
The Commercial (CML) Client Evaluations and Decisioning Product Team crafts core solutions designed to empower our associates to identify new clients, deepen existing relationships, and strategically offer products and services that precisely address our clients’ needs.
In this role, you will be pivotal in building best-in-class user experiences, developing predictive models and rich insights to promote business intelligence, and establishing the robust data foundations necessary for cutting-edge AI innovation. Your work will directly unlock massive associate efficiency, drive growth and improve the CML Bank’s ability to deliver an amazing client experience.
We are seeking a strong problem solver and self-starter with a proven ability to partner with and influence stakeholders across large organizations. Ideal candidates have a strong capacity to plan, execute, and deliver results, translating complex client and associate requirements into high-value, streamlined product solutions. You’ll partner closely with key internal groups—including Sales & Operations Teams, Relationship Managers, Treasury Management Consultants, Capital Markets Associates, CML Business Analysts, and cross-functional Product, Tech, and Design teams.
As part of the Product Management - Commercial Banking team, you will:
Deliver products to support the strategy and operations for a Top 10 Commercial Bank
Craft strategies that equip the Bank to deliver tailored solutions for clients, build a world class team of financial advisors, and enable a market-leading operation for the origination and management of loans, treasury, and capital markets products
Build “always on” technologies to increase profitability and empower associates
Reduce operational risks through strengthening controls and monitoring of key processes
Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners in the ecosystem to deliver shared outcomes
Capital One Product Framework:
Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused – Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership – Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
Bachelor’s degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process
At this time, Capital One not sponsor a new applicant for employment authorization for this position.
Salary: Charlotte, NC: $99,100 - $113,100 for Sr. Associate, Product Management
McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management
Richmond, VA: $99,100 - $113,100 for Sr. Associate, Product Management
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑910 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
#J-18808-Ljbffr