Transdev North America
Road Supervisor - Fixed Route
Transdev North America, Colorado Springs, Colorado, United States, 80509
Transdev in Colorado Springs, CO is hiring a Fixed Route Road Supervisor. Road Supervisors ensure all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety.
Application Deadline: 10/10/2025 at 5:00 pm MST
Benefits
Competitive compensation package of minimum $29.00 – maximum $35.90
Vacation: minimum of two (2) weeks
Sick days: Employees accrue paid sick leave up to 48 hours per year in compliance with Colorado law
Holidays: 12 days – 8 standard and 4 floating
401(k) retirement plan, medical, dental, vision, life insurance, short-term disability, voluntary long-term disability
Key Responsibilities
Responsible for but not limited to Radio, Operations Dispatch, Terminal and Road Supervisor.
Communicate job requirements and responsibilities to drivers.
Day to day scheduling, counseling, and submitting evaluation reports to local management.
Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.
Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.
Observe drivers on the road - correct safety problems on the scene while documenting violations.
Liaison between drivers and both the customers and organization in customer service concerns.
Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.
Assist Safety Manager with DOT/FTA compliance - drug testing and recordkeeping.
Drive routes periodically.
Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
Other duties as required.
Qualifications
High School Diploma or GED
Valid Commercial Driver’s License with Passenger Endorsement
Supervisory experience with hourly employees; 2-3 years transit supervisory experience preferred
3-5 years’ experience dispatching preferred
Computer literate – basic knowledge of Microsoft Outlook, Word, Excel and PowerPoint
Excellent verbal, interpersonal and customer service skills.
Problem solving and analytical skills.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Scheduling Details
Shifts may vary.
Friday/Saturday/Sunday: 4:30 AM – 12:30 AM
Monday-Thursday: 4:30 AM – 10:30 PM
Fleet Information
Our fleet consists of various vehicle sizes, and all drivers must be able to operate each size.
Physical Requirements
Work outside in varying temperature, weather, and humidity conditions – 100% of the job is performed outside, work alone and in remote locations.
Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.
Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to dust, vehicle fumes and noise.
Equal Opportunity Statement Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Drug-free Workplace
Applicants must be eligible to work in the United States without requiring sponsorship now or in the future.
Successfully pass a pre-employment drug screen.
About Transdev Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Our mission is to provide safe, reliable and innovative transportation solutions worldwide.
Job Category: Operations Support | Job Type: Full Time | Pay Group: P8K | Req ID: 6147
Contact: HR.TalentAcquisition@transdev.com
#J-18808-Ljbffr
Application Deadline: 10/10/2025 at 5:00 pm MST
Benefits
Competitive compensation package of minimum $29.00 – maximum $35.90
Vacation: minimum of two (2) weeks
Sick days: Employees accrue paid sick leave up to 48 hours per year in compliance with Colorado law
Holidays: 12 days – 8 standard and 4 floating
401(k) retirement plan, medical, dental, vision, life insurance, short-term disability, voluntary long-term disability
Key Responsibilities
Responsible for but not limited to Radio, Operations Dispatch, Terminal and Road Supervisor.
Communicate job requirements and responsibilities to drivers.
Day to day scheduling, counseling, and submitting evaluation reports to local management.
Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.
Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.
Observe drivers on the road - correct safety problems on the scene while documenting violations.
Liaison between drivers and both the customers and organization in customer service concerns.
Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.
Assist Safety Manager with DOT/FTA compliance - drug testing and recordkeeping.
Drive routes periodically.
Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
Other duties as required.
Qualifications
High School Diploma or GED
Valid Commercial Driver’s License with Passenger Endorsement
Supervisory experience with hourly employees; 2-3 years transit supervisory experience preferred
3-5 years’ experience dispatching preferred
Computer literate – basic knowledge of Microsoft Outlook, Word, Excel and PowerPoint
Excellent verbal, interpersonal and customer service skills.
Problem solving and analytical skills.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Scheduling Details
Shifts may vary.
Friday/Saturday/Sunday: 4:30 AM – 12:30 AM
Monday-Thursday: 4:30 AM – 10:30 PM
Fleet Information
Our fleet consists of various vehicle sizes, and all drivers must be able to operate each size.
Physical Requirements
Work outside in varying temperature, weather, and humidity conditions – 100% of the job is performed outside, work alone and in remote locations.
Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.
Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to dust, vehicle fumes and noise.
Equal Opportunity Statement Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Drug-free Workplace
Applicants must be eligible to work in the United States without requiring sponsorship now or in the future.
Successfully pass a pre-employment drug screen.
About Transdev Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Our mission is to provide safe, reliable and innovative transportation solutions worldwide.
Job Category: Operations Support | Job Type: Full Time | Pay Group: P8K | Req ID: 6147
Contact: HR.TalentAcquisition@transdev.com
#J-18808-Ljbffr