Children's National Medical Center
Phlebotomist (Clinical Lab Support Rep) - Evening
Children's National Medical Center, Washington, District of Columbia, us, 20022
The Phlebotomist (Clinical Lab Support Rep) will perform tasks in accordance with established policies and procedures, provide patient services and administrative support in laboratory operations, interact with parents, patients, physicians and other staff under moderate supervision, and assist other employees across departments. Responsibilities include specimen processing, administrative duties, and equipment maintenance. The role also involves patient registration, insurance verification, and training staff.
Sign on Bonus Eligible – $5,000.
Responsibilities Specimen Processing
Process specimens by centrifugation, aliquot and sort into specific test areas and for storage.
Coordinate pickup and delivery of specimens for specific laboratory areas.
Troubleshoot specimen processing procedures.
Investigate and handle improperly labeled specimens, requisition problems and inadequate specimens.
Perform order and result entry, reference lab batch creation/release and special handling/packaging for send‑out specimens.
Schedule and register patients in the computer system when needed.
Greet patients and parents in a courteous, customer‑oriented manner, check them into the scheduling system, and update computer‑system information.
Review patient insurance information for accuracy, collect demographic and insurance information, and correct facesheet errors.
Verify insurance information is complete prior to procedures and collect preauthorization/referral information.
Complete computer‑aided online registration with parents/guardians via telephone or in person in a courteous, consumer‑oriented manner.
Administrative
Answer inquiries and give test results by phone, provide general information on specimen requirements, and route technical questions to the appropriate area.
Answer telephone calls professionally and courteously.
Verify insurance eligibility and coverage for anticipated procedures.
Notify parents of required completed insurance referral forms or preauthorization of test requests.
Counsel parents or refer them to the Manager or Coordinator for financial information and direction.
Train employees, students, and others assigned to the duties described.
Enter patient information, test requests, cancellations and additions into computer order program; perform computer searches for data inquiries and print and retrieve reports.
Check test requisitions for completeness.
Request additional forms or documents from referring physicians as necessary.
Confirm ICD‑9 codes are included and contact referring physicians for confirmation.
Order tests in LIS; attach labels to test requisitions and place them in appropriate locations for specimen collection.
Maintenance
Monitor and maintain daily records of laboratory equipment as required; maintain simple laboratory equipment and notify technicians/technologists of unresolved problems.
Order routine inventory and supply requests.
Maintain lab customer service desk files.
Copy, fax and distribute documents.
Collect blood specimens by venipuncture and capillary method; perform special procedures such as collection of specimens for sweat chloride test and administration of xylose.
Conduct assigned routine laboratory tests such as urine dipstick, loading automated analyzers, preparation of slides for microscopic analysis.
Set up simple bacterial/viral cultures and enter specific test results into the computer.
Qualifications Minimum Education: High School Diploma or GED (Required)
Minimum Work Experience: 2 years related experience in an accredited clinical setting (Required)
Primary Location District of Columbia – Washington
Work Locations CN Hospital (Main Campus): 111 Michigan Avenue NW, Washington, 20010
Job Details Position Status: R (Regular) – FT – Full‑Time
Shift: Evening
Job Classification: Administrative Support / Customer Service
Posting Date: Jan 6, 2026
Full‑Time Salary Range: $42,224 – $82,430.40
Equal Opportunity Statement Children’s National Hospital is an equal‑opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here, and the pay transparency policy is available here: Know Your Rights Pay Transparency Non‑Discrimination Poster.
Drug‑Free Workplace Policy Children’s National Hospital maintains a drug‑free work environment. All staff, including managers, employees and contractors, are subject to policies that prohibit the illegal use, possession, or distribution of controlled substances or the misuse of legal substances, even though recreational and medical marijuana are legal in the District of Columbia. The hospital reserves the right to enforce a drug‑free workplace and prohibit recreational or prescribed marijuana.
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Sign on Bonus Eligible – $5,000.
Responsibilities Specimen Processing
Process specimens by centrifugation, aliquot and sort into specific test areas and for storage.
Coordinate pickup and delivery of specimens for specific laboratory areas.
Troubleshoot specimen processing procedures.
Investigate and handle improperly labeled specimens, requisition problems and inadequate specimens.
Perform order and result entry, reference lab batch creation/release and special handling/packaging for send‑out specimens.
Schedule and register patients in the computer system when needed.
Greet patients and parents in a courteous, customer‑oriented manner, check them into the scheduling system, and update computer‑system information.
Review patient insurance information for accuracy, collect demographic and insurance information, and correct facesheet errors.
Verify insurance information is complete prior to procedures and collect preauthorization/referral information.
Complete computer‑aided online registration with parents/guardians via telephone or in person in a courteous, consumer‑oriented manner.
Administrative
Answer inquiries and give test results by phone, provide general information on specimen requirements, and route technical questions to the appropriate area.
Answer telephone calls professionally and courteously.
Verify insurance eligibility and coverage for anticipated procedures.
Notify parents of required completed insurance referral forms or preauthorization of test requests.
Counsel parents or refer them to the Manager or Coordinator for financial information and direction.
Train employees, students, and others assigned to the duties described.
Enter patient information, test requests, cancellations and additions into computer order program; perform computer searches for data inquiries and print and retrieve reports.
Check test requisitions for completeness.
Request additional forms or documents from referring physicians as necessary.
Confirm ICD‑9 codes are included and contact referring physicians for confirmation.
Order tests in LIS; attach labels to test requisitions and place them in appropriate locations for specimen collection.
Maintenance
Monitor and maintain daily records of laboratory equipment as required; maintain simple laboratory equipment and notify technicians/technologists of unresolved problems.
Order routine inventory and supply requests.
Maintain lab customer service desk files.
Copy, fax and distribute documents.
Collect blood specimens by venipuncture and capillary method; perform special procedures such as collection of specimens for sweat chloride test and administration of xylose.
Conduct assigned routine laboratory tests such as urine dipstick, loading automated analyzers, preparation of slides for microscopic analysis.
Set up simple bacterial/viral cultures and enter specific test results into the computer.
Qualifications Minimum Education: High School Diploma or GED (Required)
Minimum Work Experience: 2 years related experience in an accredited clinical setting (Required)
Primary Location District of Columbia – Washington
Work Locations CN Hospital (Main Campus): 111 Michigan Avenue NW, Washington, 20010
Job Details Position Status: R (Regular) – FT – Full‑Time
Shift: Evening
Job Classification: Administrative Support / Customer Service
Posting Date: Jan 6, 2026
Full‑Time Salary Range: $42,224 – $82,430.40
Equal Opportunity Statement Children’s National Hospital is an equal‑opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here, and the pay transparency policy is available here: Know Your Rights Pay Transparency Non‑Discrimination Poster.
Drug‑Free Workplace Policy Children’s National Hospital maintains a drug‑free work environment. All staff, including managers, employees and contractors, are subject to policies that prohibit the illegal use, possession, or distribution of controlled substances or the misuse of legal substances, even though recreational and medical marijuana are legal in the District of Columbia. The hospital reserves the right to enforce a drug‑free workplace and prohibit recreational or prescribed marijuana.
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