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CGS Federal (Contact Government Services)

Business Analyst

CGS Federal (Contact Government Services), Chantilly, Virginia, United States, 22021

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CGS Federal (Contact Government Services) Provided Pay Range This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $60,000.00/yr - $110,000.00/yr

Employment Type: Full-Time, Experienced

Department: Information Technology

CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and Attributes for Success

Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders

Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements

Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports

Create high-level briefings and communications materials for customers, management, and executive stakeholders

Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation

Evaluate program materials and develop innovative approaches for improvement

Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content

Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements

Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation

Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues

Support a continuous improvement process by providing recommendations on improving products, services, and processes

Manage client interaction and expectations regarding team efforts

Identify and coordinate cross-team dependencies and collaboration

Continually seek opportunities to increase customer satisfaction, develop and deepen long‑lasting client relationships

Qualifications

Must be a U.S. Citizen

Bachelor's Degree (Computer Science, or engineering)

Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance

7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes

Experience working with phase-based and Agile delivery methods

Experience with Jira or other Agile tools

Ability to clearly communicate technical concepts to both technical and non-technical users

Must be able to work well both in a team environment and independently

Must possess exceptional attention to detail

Excellent interpersonal and communication skills

Familiarity with government projects and policy/procedures teams

Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis

Experience in managing client requirements and small teams

Excellent analytical skills and business presentation skills

Ideally, You Will Also Have

Experience supporting DHS HQ or other US Federal Agencies

Experience tracking and reporting project or program delivery progress and budget execution

Experience developing project briefs and reports for non-technical audiences

Knowledge of the federal acquisition lifecycle

Familiarity with Business Intelligence and Data Analytics

Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM)

Our Commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

Benefits

Health, Dental, and Vision

Life Insurance

401(k)

Flexible Spending Account (Health, Dependent Care, and Commuter)

Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For more information about CGS please visit:

https://www.cgsfederal.com

Contact:

info@cgsfederal.com

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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