Zelis
Employer Industry: Healthcare Financial Services
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Hybrid and remote-friendly work culture
Collaborate with a diverse team focused on delivering innovative solutions
Engage in meaningful work that impacts the healthcare financial experience
Competitive benefits package including health, dental, and retirement plans
What to Expect (Job Responsibilities)
Provide software-related custom integration and product implementation support to transition new clients to live production status
Communicate regularly with clients to gather requirements and provide status updates
Develop and manage the implementation project plan to track project activities
Customize client communication materials using Zelis standard processes
Ensure compliance with HIPAA, security, and ethical guidelines throughout the implementation process
What is Required (Qualifications)
Minimum of 2-3 years of experience in the healthcare industry
Previous customer service experience
Strong problem-solving skills and ability to manage multiple client implementations
Excellent communication skills, both oral and written
Proficient in Microsoft Office products, including Outlook, Word, and Excel
How to Stand Out (Preferred Qualifications)
BS or BA degree in Computer Science, Engineering, or a related technical field
Familiarity with APIs and data integration processes
Experience leading projects and managing client rollouts
Knowledge of healthcare claims communication processes and data normalization
SQL database experience
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Hybrid and remote-friendly work culture
Collaborate with a diverse team focused on delivering innovative solutions
Engage in meaningful work that impacts the healthcare financial experience
Competitive benefits package including health, dental, and retirement plans
What to Expect (Job Responsibilities)
Provide software-related custom integration and product implementation support to transition new clients to live production status
Communicate regularly with clients to gather requirements and provide status updates
Develop and manage the implementation project plan to track project activities
Customize client communication materials using Zelis standard processes
Ensure compliance with HIPAA, security, and ethical guidelines throughout the implementation process
What is Required (Qualifications)
Minimum of 2-3 years of experience in the healthcare industry
Previous customer service experience
Strong problem-solving skills and ability to manage multiple client implementations
Excellent communication skills, both oral and written
Proficient in Microsoft Office products, including Outlook, Word, and Excel
How to Stand Out (Preferred Qualifications)
BS or BA degree in Computer Science, Engineering, or a related technical field
Familiarity with APIs and data integration processes
Experience leading projects and managing client rollouts
Knowledge of healthcare claims communication processes and data normalization
SQL database experience
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr