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Kelsey-Seybold

Utilization Management Representative – Kelsey Seybold Clinic Kelsey-Seybold

Kelsey-Seybold, Pearland, Texas, us, 77588

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Job ID:

2334738 Job Type : Full-time Location : Pearland, TX 77581

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind

Caring. Connecting. Growing together.

Primary Responsibilities

Provides office support for all units within the Utilization Management and/or Population Health Department. (Utilization Review, Concurrent Review, Population Health and Case Management.)

Assist with incoming authorization requests; data entry of clinical information, pre-certification requests

Direct communication with KSC Clinic Representatives as needed

Responsible for clerical support relative to the Bed Day process

Under the supervision of the Transfer Nurses, the Utilization Management Representative is primarily responsible for the collection, reporting, clarification and entry of bed day data and pre and post-acute certification requests for specific services

Under the supervision of the Health Service Supervisor, the Utilization Management Representative is primarily responsible for collection of non-clinical data, report generation, health plan coordination for non-clinical issues, and other administrative duties that are required to provide comprehensive coordination of services

Additional duties can include handling and appropriately directing referral status requests received via phone and assisting with requesting clinical updates via phone and fax from facilities

Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

High School diploma or GED from an accredited program

2+ years of managed care experience either in a physician office or hospital setting health plan, ACO, or other managed care setting

Proven knowledge of medical terminology, HMO, PPO and referral processes

Proven excellent communication skills

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