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CVS Health

Shift Supervisor

CVS Health, Charlotte, North Carolina, United States, 28245

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Shift Supervisor

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CVS Health . At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Essential Functions

Management: Work effectively with store management and store crews; Supervise the store’s crew through assigning, directing and following up of all activities.

Communication: Effectively communicate information both to and from store management and crews.

Customer Service: Assist customers with questions, problems and complaints; Promote a CVS customer service culture (greet, offer help, and thank); Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.

Maintain customer/patient confidentiality.

Merchandise/Presentation: Price merchandise; stock shelves; execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise; maintain off‑shelf merchandise; reset departments following POGs.

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills.

Advanced communication skills and supervision skills.

Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

Experience as a retail supervisor.

Education High School Diploma or Equivalent preferred but not required.

Anticipated Weekly Hours 40

Time Type Full time

Pay Range $16.50 - $24.00

Great Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

The application window will close on: 03/05/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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