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Sherwin-Williams

Store Customer Service Specialist

Sherwin-Williams, Johns Island, South Carolina, United States, 29455

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Base pay range:

$17.50/hr

Location:

Store #3947, 2886 Maybank Hwy, Johns Island, SC 29455. Full‑time position.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service

Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Build productive trust relationships with wholesale and retail customers

Process sales transactions accurately and in accordance with policies and procedures

Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Maintain precise work order files and formulas

Pull appropriate products from the sales floor or warehouse

Tint and mix products, as needed, to customer specifications

Stock shelves and set up displays

Clean store equipment

Load/unload delivery trucks

Assist in making deliveries, as needed

Maintain in‑stock and presentable condition in assigned areas

Remain knowledgeable on products offered and discuss available options

Comply with inventory control procedures

Suggest ways to improve sales

Qualifications Minimum Requirements

Must be at least 18 years of age

Must be legally authorized to work in the United States without sponsorship

Must have a valid, unrestricted driver’s license

Must be able to lift and carry up to 50 lb. frequently and up to 70 lb. on occasion

Must be willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

High School diploma or GED

At least one year of experience in a delivery, retail, or customer service position

Previous work experience selling paint and paint‑related products

Previous work experience operating tinting and mixing equipment

Ability to read, write, comprehend, and communicate in more than one language

Ability to read, write, comprehend, and communicate in Spanish

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.

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