Florida Department of Financial Services
MV COMPLIANCE EXAMINER - 76002356
Florida Department of Financial Services, Florida, New York, United States
Requisition No: 865045
Agency: Highway Safety and Motor Vehicle
Working Title: MV COMPLIANCE EXAMINER - 76002356
The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.
The Organization The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department leads the way to a Safer Florida via the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
Our Benefits include
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
To learn more about FLHSMV and why it’s a great place to work, visit our website at:
flhsmv.gov/careers .
If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!
Duties and Responsibilities This is a highly responsible position within the Bureau of Dealer Services. This position investigates consumer complaints filed against mobile home, recreational vehicle, and motor vehicle dealers/dealerships and is responsible for preparing administrative cases. Additionally, the examiner conducts record inspections of franchised and independent motor vehicle, mobile home, and recreational dealers. Compliance Examiners assist existing and prospective dealers with the licensing process and inspect all initial dealer locations within an assigned territory. The incumbent enforces laws related to titles, registrations, and liens with Florida licensed dealers and verifies vehicle identification numbers.
Knowledge, Skills, and Abilities
Knowledge of automotive parts and repairs
Skill operating personal computers, including Microsoft Word and Excel
Skill in dealing with customers from varied backgrounds in stressful public contact situations effectively and efficiently in a tactful and courteous manner
Skill collecting and reviewing data
Skill performing investigative work
Skill in understanding, interpreting, and applying rules, regulations, policies, and procedures
Skill in preparing accurate and complete written reports
Skill evaluating applications for licensure or permitting
Skill preparing correspondence
Knowledge of the Florida Real-Time Vehicle Information System (FRVIS)
Ability to handle cash, make correct change and follow money handling procedures
Skill in recording information and maintaining tracking logs
Ability to operate a motor vehicle
Preferred Qualifications
Professional work experience composing, drafting, or preparing written correspondence
One or more years of professional customer service experience dealing with customer complaints, inquiries and/or problem resolution
Professional work experience investigating and/or researching and compiling information
Job Related Requirements
A valid Driver's License.
Out-of-town travel and occasional overtime may be required (including Saturday and Sunday).
This position works in both controlled indoor environments, as well as outdoors (exposed to weather and inside enclosed vehicles or equipment) and requires standing for extended periods of time, kneeling, crouching, stooping, crawling, bending, climbing and the ability to lift up to 20 pounds.
Incumbents will be required to wear a division uniform.
General Information
The elements of the selection process may include a skill assessment and/or oral interview.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and may continue to be compared against fingerprints submitted or retained by NGI.
FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location PALMETTO, FL 34220 34280 34221
Nearest Major Market: Sarasota
Nearest Secondary Market: Tampa
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
#J-18808-Ljbffr
The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.
The Organization The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department leads the way to a Safer Florida via the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
Our Benefits include
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
To learn more about FLHSMV and why it’s a great place to work, visit our website at:
flhsmv.gov/careers .
If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!
Duties and Responsibilities This is a highly responsible position within the Bureau of Dealer Services. This position investigates consumer complaints filed against mobile home, recreational vehicle, and motor vehicle dealers/dealerships and is responsible for preparing administrative cases. Additionally, the examiner conducts record inspections of franchised and independent motor vehicle, mobile home, and recreational dealers. Compliance Examiners assist existing and prospective dealers with the licensing process and inspect all initial dealer locations within an assigned territory. The incumbent enforces laws related to titles, registrations, and liens with Florida licensed dealers and verifies vehicle identification numbers.
Knowledge, Skills, and Abilities
Knowledge of automotive parts and repairs
Skill operating personal computers, including Microsoft Word and Excel
Skill in dealing with customers from varied backgrounds in stressful public contact situations effectively and efficiently in a tactful and courteous manner
Skill collecting and reviewing data
Skill performing investigative work
Skill in understanding, interpreting, and applying rules, regulations, policies, and procedures
Skill in preparing accurate and complete written reports
Skill evaluating applications for licensure or permitting
Skill preparing correspondence
Knowledge of the Florida Real-Time Vehicle Information System (FRVIS)
Ability to handle cash, make correct change and follow money handling procedures
Skill in recording information and maintaining tracking logs
Ability to operate a motor vehicle
Preferred Qualifications
Professional work experience composing, drafting, or preparing written correspondence
One or more years of professional customer service experience dealing with customer complaints, inquiries and/or problem resolution
Professional work experience investigating and/or researching and compiling information
Job Related Requirements
A valid Driver's License.
Out-of-town travel and occasional overtime may be required (including Saturday and Sunday).
This position works in both controlled indoor environments, as well as outdoors (exposed to weather and inside enclosed vehicles or equipment) and requires standing for extended periods of time, kneeling, crouching, stooping, crawling, bending, climbing and the ability to lift up to 20 pounds.
Incumbents will be required to wear a division uniform.
General Information
The elements of the selection process may include a skill assessment and/or oral interview.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and may continue to be compared against fingerprints submitted or retained by NGI.
FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location PALMETTO, FL 34220 34280 34221
Nearest Major Market: Sarasota
Nearest Secondary Market: Tampa
For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
#J-18808-Ljbffr