City of New York
COMMUNITY COORDINATOR - 56058
The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority in the nation. NYCHA provides affordable housing to over 5,000,000 authorized residents in over 175,000 apartments within 335 developments through Section 9 public housing, Section 8, and PACT/RAD programs. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.
Position Summary Property Management Operations is responsible for the overall management of the Section 9 public housing portfolio and development operations focused on providing NYCHA residents with safe and habitable homes. The Property Management Operations (PMO) HUD Inspections function supports Operations by providing strategic guidance, training, and support to Property Management for NSPIRE inspections and regulatory requirements, and oversight of the monitorship pillar for NSPIRE and annual apartment inspections.
Reporting to the VP for PMO HUD Inspections, the Project Manager will be responsible for overall management and administration of compliance with HUD NSPIRE regulatory requirements, and support the development of a structured muster program for Maintenance Workers to strengthen daily operations. This position requires a highly organized candidate who works independently with wide latitude for decision‑making, is detail oriented, and possesses strong written and verbal skills for communication with internal and external stakeholders.
Responsibilities
Support Property Management with training and guidance for NSPIRE inspections, appeals, certification of health and safety violations, monitoring, tracking, and reporting on all aspects of NSPIRE inspections.
Develop and provide on‑site and online training sessions, workshops, and presentations to property management teams at developments across NYCHA’s public housing portfolio throughout the five boroughs.
Prepare reports, perform analyses, and review program plans related to NSPIRE and pillar‑based action plans for internal and external stakeholders, providing analytical findings and recommendations.
Make recommendations for improvement of policies and procedures to improve performance.
Analyze, cross‑compare high volumes of data and information from NSPIRE inspections and Property Management to ensure timely verification and submission to HUD under stringent regulatory deadlines.
Provide interpretation of complex problems and collaborate with internal stakeholders to promote positive resolutions, resolving issues and mitigating risks related to policy adoption and management, including escalating issues or risks as appropriate.
Implement, coordinate, track, monitor, and evaluate NSPIRE regulatory standards to help drive performance improvement.
Assist in developing, implementing, and supporting a structured muster program for Maintenance Workers, including development of written modules and providing on‑site and online training for staff.
Work independently with high volume information, time‑sensitive deadlines, and high‑visibility projects with internal and external stakeholders.
Perform other duties as required.
Minimum Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community‑centered activities in an area related to the duties described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
Experience conducting physical inspections for Public Housing and Section 8 programs and/or experience determining compliance with physical inspections for Public Housing and Section 8 programs.
Experience working at a Public Housing Authority with knowledge of HUD NSPIRE regulatory requirements.
Proficient in Maximo, Microsoft Office, SharePoint, and Adobe Acrobat.
Ability to use data and metrics to drive decisions and measure performance.
Proven ability to communicate clearly, both written and verbal.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement NYCHA has no residency requirement.
Additional Information NYCHA employees applying for promotional, title, or level change opportunities must have served a period of one year at the current location and in the current title and level (if applicable). NYCHA residents are encouraged to apply.
NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans, and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).
Please read this posting carefully to ensure you meet the qualification requirements before applying to this position.
EEO Statement The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Position Summary Property Management Operations is responsible for the overall management of the Section 9 public housing portfolio and development operations focused on providing NYCHA residents with safe and habitable homes. The Property Management Operations (PMO) HUD Inspections function supports Operations by providing strategic guidance, training, and support to Property Management for NSPIRE inspections and regulatory requirements, and oversight of the monitorship pillar for NSPIRE and annual apartment inspections.
Reporting to the VP for PMO HUD Inspections, the Project Manager will be responsible for overall management and administration of compliance with HUD NSPIRE regulatory requirements, and support the development of a structured muster program for Maintenance Workers to strengthen daily operations. This position requires a highly organized candidate who works independently with wide latitude for decision‑making, is detail oriented, and possesses strong written and verbal skills for communication with internal and external stakeholders.
Responsibilities
Support Property Management with training and guidance for NSPIRE inspections, appeals, certification of health and safety violations, monitoring, tracking, and reporting on all aspects of NSPIRE inspections.
Develop and provide on‑site and online training sessions, workshops, and presentations to property management teams at developments across NYCHA’s public housing portfolio throughout the five boroughs.
Prepare reports, perform analyses, and review program plans related to NSPIRE and pillar‑based action plans for internal and external stakeholders, providing analytical findings and recommendations.
Make recommendations for improvement of policies and procedures to improve performance.
Analyze, cross‑compare high volumes of data and information from NSPIRE inspections and Property Management to ensure timely verification and submission to HUD under stringent regulatory deadlines.
Provide interpretation of complex problems and collaborate with internal stakeholders to promote positive resolutions, resolving issues and mitigating risks related to policy adoption and management, including escalating issues or risks as appropriate.
Implement, coordinate, track, monitor, and evaluate NSPIRE regulatory standards to help drive performance improvement.
Assist in developing, implementing, and supporting a structured muster program for Maintenance Workers, including development of written modules and providing on‑site and online training for staff.
Work independently with high volume information, time‑sensitive deadlines, and high‑visibility projects with internal and external stakeholders.
Perform other duties as required.
Minimum Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community‑centered activities in an area related to the duties described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
Experience conducting physical inspections for Public Housing and Section 8 programs and/or experience determining compliance with physical inspections for Public Housing and Section 8 programs.
Experience working at a Public Housing Authority with knowledge of HUD NSPIRE regulatory requirements.
Proficient in Maximo, Microsoft Office, SharePoint, and Adobe Acrobat.
Ability to use data and metrics to drive decisions and measure performance.
Proven ability to communicate clearly, both written and verbal.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement NYCHA has no residency requirement.
Additional Information NYCHA employees applying for promotional, title, or level change opportunities must have served a period of one year at the current location and in the current title and level (if applicable). NYCHA residents are encouraged to apply.
NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans, and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).
Please read this posting carefully to ensure you meet the qualification requirements before applying to this position.
EEO Statement The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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