Gastro Health
Front Desk Representative-Bilingual Spanish
Gastro Health is seeking a Full-Time Front Desk Representative-Bilingual (Spanish) to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
What This Role Offers
A great work/life balance
No weekends or evenings – Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties You Will Be Responsible For
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
Ensure time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
Provide support for the physician and/or care center providers so that they are kept on schedule and advised of appointment changes.
Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary.
Schedule, confirm, and cancel office appointments.
Pick up voicemail messages.
Reschedule no-show appointments and maintain coverage to reflect correct information for the day.
Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records.
Other duties as assigned.
Minimum Requirements
High school diploma or GED equivalent.
1 year(s) experience in a healthcare setting.
Punctual and dependable required.
Bilingual (English/Spanish) required.
Willing to cross train.
We are willing to train for this role.
Benefits
401(k) retirement plans with employer Safe Harbor Non‑Elective Contributions of 3%
Discretionary profit‑sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additional Information Tickets at Work provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is one of the largest gastroenterology multi‑specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.
Equal Opportunity Employer Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
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What This Role Offers
A great work/life balance
No weekends or evenings – Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties You Will Be Responsible For
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure patient has current referral on date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
Ensure time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
Provide support for the physician and/or care center providers so that they are kept on schedule and advised of appointment changes.
Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary.
Schedule, confirm, and cancel office appointments.
Pick up voicemail messages.
Reschedule no-show appointments and maintain coverage to reflect correct information for the day.
Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records.
Other duties as assigned.
Minimum Requirements
High school diploma or GED equivalent.
1 year(s) experience in a healthcare setting.
Punctual and dependable required.
Bilingual (English/Spanish) required.
Willing to cross train.
We are willing to train for this role.
Benefits
401(k) retirement plans with employer Safe Harbor Non‑Elective Contributions of 3%
Discretionary profit‑sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additional Information Tickets at Work provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is one of the largest gastroenterology multi‑specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.
Equal Opportunity Employer Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
#J-18808-Ljbffr