Houston Methodist
FLSA STATUS
Exempt
QUALIFICATIONS EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.)
Secondary level education preferred
EXPERIENCE
Five years experience supporting senior management
LICENSES AND CERTIFICATIONS
Required
SKILLS AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on‑going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co‑workers in a manner consistent with a customer service focus and application of positive language principles
Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment
Exhibits sound, good judgment and critical thinking skills
Ability to create graphs and spreadsheets
Possesses excellent customer service skills
Ability to be versatile and adaptable to all situations
Ability to take and transcribe dictation is preferred
Demonstrates ability to work alone or with a team
Use of personal computer and related software (such as Microsoft, Excel and PowerPoint, Access, Outlook and Publisher)
Proficient in spelling, punctuation, grammar and other English language skills
ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS
Maintains assigned senior executive’s calendar. Schedules/coordinates meetings, conferences and WebEx/conference calls, special events, appointments and keeps executive informed of schedule change prior to meeting or appointment.
Role models healthy relationships in the work environment such as mitigation of conflict, leading problem solving and resolution efforts. Provides proactive and creative recommendations on how to meet goals and handle identified risks and deviations. Recommends initiatives to improve department scores for employee engagement on department scorecard.
SERVICE ESSENTIAL FUNCTIONS
Reads, sorts and analyzes incoming correspondence, memos, submissions, emails, abstracts, protocols, and reports in order to determine their significance and plan their distribution. Composes, proofs, types, and distributes letters, memos, reports, spreadsheets, presentations and related outgoing materials.
Prepares agendas and makes arrangements for committee, board, and other meetings. Records, maintains, and distributes minutes of executive and/or Board meetings. Attends meetings in order to record minutes.
Conducts research, compiles data, and prepares papers for consideration and presentation by executives, committees and boards of directors.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Ensures documentation (agendas, minutes, presentations, etc.), is complete, timely, accurate, and in accordance with standards and policies, in order to ensure a successful outcome.
Handles highly confidential documents, protecting an organization’s confidential information, communication and information management. Performs data monitoring/maintenance for the department with minimal supervision. Ensures quality and timely execution of deliverables. Coordinates deadlines related to multiple deadlines including but not limited to reports and presentations.
Organizes and expedites the flow of work through the executive offices in a timely manner to assist in alleviating the executive workload. Participates in performance improvement activities to support department/entity goals.
FINANCE ESSENTIAL FUNCTIONS
Self‑motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members.
Assists in the preparation and tracking of annual operating budget. Efficiently and cost effectively schedules and coordinates travel arrangements. Initiates office equipment (copy machine, fax machine and printers, etc.) service calls and follows up to ensure that required maintenance/repairs are performed in a timely manner.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Completes and updates the individual development plan (IDP) on an on‑going basis. Ensures own career discussions occur with appropriate management.
Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments.
SUPPLEMENTAL REQUIREMENTS WORK ATTIRE
Uniform: No
Scrubs: No
Business professional: Yes
Other (department approved): No
ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL** **Travel specifications may vary by department**
May require travel within the Houston Metropolitan area No
May require travel outside Houston Metropolitan area No
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QUALIFICATIONS EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.)
Secondary level education preferred
EXPERIENCE
Five years experience supporting senior management
LICENSES AND CERTIFICATIONS
Required
SKILLS AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on‑going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co‑workers in a manner consistent with a customer service focus and application of positive language principles
Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment
Exhibits sound, good judgment and critical thinking skills
Ability to create graphs and spreadsheets
Possesses excellent customer service skills
Ability to be versatile and adaptable to all situations
Ability to take and transcribe dictation is preferred
Demonstrates ability to work alone or with a team
Use of personal computer and related software (such as Microsoft, Excel and PowerPoint, Access, Outlook and Publisher)
Proficient in spelling, punctuation, grammar and other English language skills
ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS
Maintains assigned senior executive’s calendar. Schedules/coordinates meetings, conferences and WebEx/conference calls, special events, appointments and keeps executive informed of schedule change prior to meeting or appointment.
Role models healthy relationships in the work environment such as mitigation of conflict, leading problem solving and resolution efforts. Provides proactive and creative recommendations on how to meet goals and handle identified risks and deviations. Recommends initiatives to improve department scores for employee engagement on department scorecard.
SERVICE ESSENTIAL FUNCTIONS
Reads, sorts and analyzes incoming correspondence, memos, submissions, emails, abstracts, protocols, and reports in order to determine their significance and plan their distribution. Composes, proofs, types, and distributes letters, memos, reports, spreadsheets, presentations and related outgoing materials.
Prepares agendas and makes arrangements for committee, board, and other meetings. Records, maintains, and distributes minutes of executive and/or Board meetings. Attends meetings in order to record minutes.
Conducts research, compiles data, and prepares papers for consideration and presentation by executives, committees and boards of directors.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Ensures documentation (agendas, minutes, presentations, etc.), is complete, timely, accurate, and in accordance with standards and policies, in order to ensure a successful outcome.
Handles highly confidential documents, protecting an organization’s confidential information, communication and information management. Performs data monitoring/maintenance for the department with minimal supervision. Ensures quality and timely execution of deliverables. Coordinates deadlines related to multiple deadlines including but not limited to reports and presentations.
Organizes and expedites the flow of work through the executive offices in a timely manner to assist in alleviating the executive workload. Participates in performance improvement activities to support department/entity goals.
FINANCE ESSENTIAL FUNCTIONS
Self‑motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members.
Assists in the preparation and tracking of annual operating budget. Efficiently and cost effectively schedules and coordinates travel arrangements. Initiates office equipment (copy machine, fax machine and printers, etc.) service calls and follows up to ensure that required maintenance/repairs are performed in a timely manner.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Completes and updates the individual development plan (IDP) on an on‑going basis. Ensures own career discussions occur with appropriate management.
Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments.
SUPPLEMENTAL REQUIREMENTS WORK ATTIRE
Uniform: No
Scrubs: No
Business professional: Yes
Other (department approved): No
ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL** **Travel specifications may vary by department**
May require travel within the Houston Metropolitan area No
May require travel outside Houston Metropolitan area No
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