George Wall Ford
Position Summary
The Service Receptionist works at the direction of the Service Manager to make service appointments, coordinate service loaners, close out and handle customer payments for parts and service work, while dealing with customers in a friendly and professional manner.
Job Benefits
Medical and dental coverage
401k with employer matching available
Hourly rate: $15.00- 18.00/hour, based on prior experience
Responsibilities
Answer group phones, greet and receive prospects and customers
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Direct customers to the correct department and notify the appropriate person that a customer is waiting
Work cooperatively with the service and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Assist in scheduling and confirming service appointments
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
About George Wall Ford Lincoln George Wall Ford Lincoln is family owned and operated and has been serving the Red Bank area since 1960, for over 60 years. We are proud to be the highest volume Ford and Lincoln dealer in Monmouth and Ocean counties and one of the highest volume in all of NJ, while continuing to earn Ford's most prestigious honor for its dealers, the President's Award. We have won this award year-after-year (18 times and counting), the award is based on sales effectiveness and customer satisfaction, and only goes to less than 10% of Ford's dealers.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Job Benefits
Medical and dental coverage
401k with employer matching available
Hourly rate: $15.00- 18.00/hour, based on prior experience
Responsibilities
Answer group phones, greet and receive prospects and customers
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Direct customers to the correct department and notify the appropriate person that a customer is waiting
Work cooperatively with the service and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Assist in scheduling and confirming service appointments
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
About George Wall Ford Lincoln George Wall Ford Lincoln is family owned and operated and has been serving the Red Bank area since 1960, for over 60 years. We are proud to be the highest volume Ford and Lincoln dealer in Monmouth and Ocean counties and one of the highest volume in all of NJ, while continuing to earn Ford's most prestigious honor for its dealers, the President's Award. We have won this award year-after-year (18 times and counting), the award is based on sales effectiveness and customer satisfaction, and only goes to less than 10% of Ford's dealers.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr