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WizeHire, Inc

Hotel Breakfast Attendant/Housekeeper

WizeHire, Inc, Colorado Springs, Colorado, United States, 80509

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Posted 3 days ago

Description Are you a food service professional with a strong desire to provide excellent customer service to guests? You might be just what we're looking for in our next breakfast attendant. Our busy hotel is looking for a detail-oriented person to set up and take down our breakfast buffet, ensuring that fruits, bread, cereals, and bakery items are always available. You'll also need to walk throughout the dining area, refilling coffee and beverages, and cleaning up used plates and utensils. Our ideal applicant has experience in the food service industry and enjoys connecting with people. Apply today if you are eager to provide our guests with a memorable dining experience!

Responsibilities A hotel housekeeping job involves cleaning and sanitizing guest rooms and public areas, including dusting, vacuuming, mopping, and disinfecting, along with changing linens, restocking supplies (toiletries, towels), and managing laundry. Key duties also include reporting maintenance issues, handling lost and found items, following health/safety protocols, and providing excellent guest service by responding to special requests to ensure a comfortable and welcoming environment.

Core Responsibilities

Cleaning & Sanitation:

Thoroughly clean and disinfect guest rooms, bathrooms (toilets, tubs, sinks, mirrors), and common areas (lobbies, hallways, fitness centers).

Bed & Linen Management:

Strip used linens, make beds with fresh linens, and ensure ample fresh towels are available.

Supply Management:

Restock toiletries, amenities, and cleaning supplies in rooms and carts; report low inventory.

Floor Care:

Dust, vacuum, sweep, and mop all assigned floors.

Waste Removal:

Empty trash bins and replace liners in rooms and public spaces.

Guest & Team Interaction

Guest Service:

Respond to guest requests (extra towels, cots) professionally and promptly; deliver requested items.

Reporting:

Immediately report any maintenance needs, property damage, or safety hazards to management.

Lost & Found:

Log and turn in any lost items found in rooms or public areas.

Teamwork:

Collaborate with other hotel staff to ensure smooth operations and assist other departments as needed.

Operational Duties

Laundry:

May involve washing, drying, ironing, and folding hotel linens and towels.

Equipment:

Clean, disinfect, and properly store all cleaning equipment after use.

Policy Adherence:

Follow all company policies, safety regulations, and guest privacy standards.

Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.

Provide attentive service to guests in the dining area by taking orders, and serving food and drinks.

Clear tables during breakfast using proper methods for removing dishes, glassware, and silverware in a timely manner.

Sanitize and ensure cleanliness of all buffet bar areas, including tables and chairs, and empty trash as needed.

Ensure setup is complete each morning for the breakfast buffet and fresh foods are always available during the service hours.

Qualifications

Must have excellent communication and interpersonal skills with guests and coworkers.

Food service industry experience is highly desired.

Candidates must have completed high school or received similar certification (GED).

Proven customer service experience with a strong guest-focused mentality.

Outstanding time management and organizational skills.

Compensation $16 - $17 hourly

About Fairfield Colorado Springs A great location near the Air Force Academy, our hotel offers accommodations that are suitable for all travelers. Stay in our hotel rooms, which offer free WI‑FI and are near shopping at the Chapel Hills Mall, as well as attractions at Pikes Peak.

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