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Securitas Security Services USA, Inc.

Multi-Site Supervisor

Securitas Security Services USA, Inc., Suffolk, Virginia, United States, 23437

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Multi‑Site Supervisor

– Securitas Security Services USA, Inc.

Wage: $19.00–$21.10

Requirements

Security and leadership experience required

Open availability

Must have reliable transportation and be able to travel between multiple sites

Essential Functions

Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client sites; ensures all post orders are followed, established rounds are completed, and required reports are filed; notifies proper authorities and client in emergency situations.

Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives; meets personally with employees and documents coaching and disciplinary actions.

Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.

Assists in the submission of payroll and personnel information to the company as designated.

Ensures adequate coverage of all posts and positions in conjunction with company management or designated representatives.

Prepares, files, and submits various reports as required.

Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.

Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.

Performs supervisory duties including interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; addressing complaints and resolving problems; and making hiring and termination recommendations.

May perform the duties of a Security Officer in accord with post orders and company policy.

Education and Experience High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Minimum 2 years of experience in retail preferred.

Competencies

May be required to hold and continue to meet state, county, and municipal license requirements for Security Officers.

Knowledge of security operations with emphasis on patrol, inspection and response services.

Knowledge of supervisory practices and procedures.

Ability to provide positive direction and motivate performance.

Understanding of a variety of security and safety devices and controls.

Ability to learn quickly and carry out instructions given in written, oral, or diagrammatic form.

Ability to track and maintain schedule assignments.

Ability to be an effective team member.

Ability to maintain professional composure when dealing with unusual circumstances.

Courteous telephone manner.

Ability to adapt to various sites and changes in post procedures.

Ability to write routine correspondence, including logs and reports.

Good organizational skills.

Strong customer service and results orientation.

Strong interpersonal skills, with the ability to interact effectively with clients at various social levels and across diverse cultures.

Working Conditions

Maintaining composure when dealing with authorities, executives, clients, staff, and the public, occasionally under urgent or high‑pressure situations.

May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.

Directing and disciplining staff in a positive manner.

May be required to work overtime without advance notice.

Required ability to handle multiple tasks concurrently.

Keyboarding, basic computer usage, and operating controls.

Seeing, hearing, speaking, and writing clearly for effective communication, incident observation, and reporting.

Frequent sitting, standing, and walking; may involve climbing stairs, walking inclines, and uneven terrain.

Occasional reaching, stooping, kneeling, crouching, and crawling.

Frequent lifting or moving up to 10 pounds and occasionally up to 25 pounds.

Close and distance vision required; ability to adjust focus.

Regular use of vehicle for duties.

May be required to perform stressful or physical activity on occasion.

May be exposed to inclement weather or required to work in environments requiring protective gear and personal safety awareness.

May be required to handle sensitive and confidential information.

Equal Employment Opportunity Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Benefits

Retirement plan

Employer‑provided medical and dental coverage

Company‑paid life insurance

Voluntary life and disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work (via vacation, sick time, or PTO)

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

Industry Security and Investigations

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