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Pyramid Global Hospitality

Night Auditor

Pyramid Global Hospitality, Bend, Oregon, United States, 97707

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Welcome to Pyramid Global Hospitality, where people come first.

As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. We are also committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About Our Property

Immerse yourself in the unparalleled beauty of picturesque Central Oregon. Our re‑imagined 221‑room hotel in Bend, Oregon has been completely redesigned to provide guests with modern sophistication and world‑class amenities. A relaxing location on the banks of the river provides natural beauty and untamed wilderness that surrounds us, beckoning for outdoor pursuits.

What You Will Have An Opportunity To Do We are looking for highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am.

If you are a detail‑oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world‑class property.

Your Role

Help guests discover their “Wanderlust” experience

Provide exceptional customer service by being engaging and taking a sincere interest

Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established

Help to resolve problems and “WOW” guests through recovery when things aren’t quite right

Promote and sell special hotel programs

Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information

Be knowledgeable of all emergency procedures and policies

Maintain house bank

Generate, print and distribute daily and weekly reports

Ensure the Night Audit procedures are followed with great attention to detail

Communicate all pertinent information to manager on duty

Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds

Assist other departments as needed

What are we looking for?

Must have the ability to work the overnight hours

High attention to detail

High school diploma or equivalent

Strong desire to make an impact on other people

Outgoing and engaging personality

Computer skills

Excellent verbal and written communication skills

Ability to work in a fast‑paced setting

Ability to stand for the duration of the shift

Must be available to work various shifts including weekends and holidays

Compensation $20.00 per hour

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level Entry level

Employment type Full‑time

Job function Management and Manufacturing

Industries Hospitality

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