Sartorius North America
Field Service Technician - Liquid Handling
Sartorius North America, Epsom, New Hampshire, us, 03234
We are looking for a Field Service Technician to join our team based around the North of England and surrounding areas. You will have some technical skills in electrical, electronics, mechatronics or comparable experience.
Join our Liquid Handling department as a Field Service Technician, where you'll play a crucial role in servicing, repairing and calibrating single and multichannel pipettes at customer sites. Your commitment to delivering exceptional customer service will be key as you cover North of England and into Scotland.
We actively consider applicants from different disciplines who bring transferable skills in diagnostics, servicing electromechanical equipment, and customer support. Full training on laboratory standards, pipettes and our processes will be provided.
The team consists of 2 Engineers and we arelookingforward to shaping the future with you.
This position is available full time. You will be working in the field and ideally living near Leeds or the surrounding counties.
Grow with us - YourResponsibilities
Perform on-site maintenance, calibration, repair, and functional testing of pipettes
Manage on-site maintenance, testing, and troubleshooting of pipettes, diagnosing errors and determining effective solutions
Produce detailed service reports and issue certificates of analysis promptly
Ensure compliance with GMP, ISO, and UKAS requirements and internal SOPs
Collaborate closely with the technical team, sharing insights across the organisation
Act as a trusted partner to customers, building strong relationships and driving satisfaction and customer retention
What will convince us
Experience with laboratory equipment or other technical equipment is beneficial but training will be provided
Field service experience in pharmaceutical, biological or chemical industries is desirable, though candidates from manufacturing, electronics and other sectors are welcome to apply
Experience working with industry standards such as UKAS, ISO or equivalent would be preferable
Strong troubleshooting, testing and servicing skills
Ability to work autonomously, adapt to changing schedules and travel as needed
Customer focused communicator who can explain technical issues clearly and professionally
Hold a valid UK driving licence
In order to commence working with us, the successful candidate must have the right to work in the UK.
What we offer Asa growing globallife science company, stock listed on the German TecDAX, Sartorius offers a wide range of benefits:
Technical Training:
Comprehensive technical training on Sartorius systems and laboratory compliance
Making an impact right from the start:
Comprehensive onboarding, including a virtual online platform - even before joining
Welcoming Culture:
Experience a welcoming culture characterised by mutual support, team spirit and international collaboration
Health & Well-Being : Wide section of health and well-being support such as healthcare plans and health assessment services
Benefits Attractive Working Conditions
37.5 hours working week
25 days annual leave plus public holidays
Annual option to buy, sell or carry over annual leave
Free parking on site
Free hot and cold drinks at Sartorius sites
Fully Expensed Company Vehicle and Fuel Card
Health & Wellbeing
Competitive benefits package, including:
Private Medical Insurance
Private Dental Insurance
Group Life Assurance
Travel Insurance (Employee Paid)
Salary Sacrifice Health Assessment Service
Salary Sacrifice Cycle to Work Scheme
Planning Ahead For Your Future
Group Personal Pension Plan
Group Income Protection
Salary Sacrifice Will Writing Service
About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers
#J-18808-Ljbffr
Join our Liquid Handling department as a Field Service Technician, where you'll play a crucial role in servicing, repairing and calibrating single and multichannel pipettes at customer sites. Your commitment to delivering exceptional customer service will be key as you cover North of England and into Scotland.
We actively consider applicants from different disciplines who bring transferable skills in diagnostics, servicing electromechanical equipment, and customer support. Full training on laboratory standards, pipettes and our processes will be provided.
The team consists of 2 Engineers and we arelookingforward to shaping the future with you.
This position is available full time. You will be working in the field and ideally living near Leeds or the surrounding counties.
Grow with us - YourResponsibilities
Perform on-site maintenance, calibration, repair, and functional testing of pipettes
Manage on-site maintenance, testing, and troubleshooting of pipettes, diagnosing errors and determining effective solutions
Produce detailed service reports and issue certificates of analysis promptly
Ensure compliance with GMP, ISO, and UKAS requirements and internal SOPs
Collaborate closely with the technical team, sharing insights across the organisation
Act as a trusted partner to customers, building strong relationships and driving satisfaction and customer retention
What will convince us
Experience with laboratory equipment or other technical equipment is beneficial but training will be provided
Field service experience in pharmaceutical, biological or chemical industries is desirable, though candidates from manufacturing, electronics and other sectors are welcome to apply
Experience working with industry standards such as UKAS, ISO or equivalent would be preferable
Strong troubleshooting, testing and servicing skills
Ability to work autonomously, adapt to changing schedules and travel as needed
Customer focused communicator who can explain technical issues clearly and professionally
Hold a valid UK driving licence
In order to commence working with us, the successful candidate must have the right to work in the UK.
What we offer Asa growing globallife science company, stock listed on the German TecDAX, Sartorius offers a wide range of benefits:
Technical Training:
Comprehensive technical training on Sartorius systems and laboratory compliance
Making an impact right from the start:
Comprehensive onboarding, including a virtual online platform - even before joining
Welcoming Culture:
Experience a welcoming culture characterised by mutual support, team spirit and international collaboration
Health & Well-Being : Wide section of health and well-being support such as healthcare plans and health assessment services
Benefits Attractive Working Conditions
37.5 hours working week
25 days annual leave plus public holidays
Annual option to buy, sell or carry over annual leave
Free parking on site
Free hot and cold drinks at Sartorius sites
Fully Expensed Company Vehicle and Fuel Card
Health & Wellbeing
Competitive benefits package, including:
Private Medical Insurance
Private Dental Insurance
Group Life Assurance
Travel Insurance (Employee Paid)
Salary Sacrifice Health Assessment Service
Salary Sacrifice Cycle to Work Scheme
Planning Ahead For Your Future
Group Personal Pension Plan
Group Income Protection
Salary Sacrifice Will Writing Service
About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers
#J-18808-Ljbffr